Area Manager of Operations
Office Pride Commercial Bio Cleaning Services
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enforced compliance with local, state and federal regulations and company standards.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Developed processes to save on costs and prevent losses.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
