Melissa Brown
Lakewood,OH
Summary
Accomplished Flight Attendant with a proven track record at United Airlines, excelling in customer service and attention to detail. Adapted seamlessly to schedule changes, ensuring passenger safety and satisfaction. Achieved high performance ratings for teamwork and punctuality, demonstrating a strong work ethic and excellent time management skills.
Overview
22
22
years of professional experience
Work History
Flight Attendant
United Airlines
03.2006 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Flight Attendant
Continental Express Airlines
08.2002 - 03.2006
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Skills
- Customer service
- Strong work ethic
- Attention to detail
- Reliability and punctuality
- Time management
Timeline
Flight Attendant
United Airlines
03.2006 - Current
Flight Attendant
Continental Express Airlines
08.2002 - 03.2006
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