Melissa Castorena
Mission,TX
Summary
The objective is to secure a position that allows the application of comprehensive academic knowledge and the acquisition of hands-on experience to promote optimal physical health and independence. With a commitment to lifelong learning and professional growth, opportunities are sought to contribute to a collaborative healthcare team and positively impact local populations.
Overview
2
2
years of professional experience
Work History
Ticket Sales & Operations
The University Of Texas Rio Grande Valley
01.2023 - 05.2023
- Assist with ticket sales for athletic events, provide exceptional customer service, handle cash and credit transactions, and manage customer inquiries both in-person and over phone.
- Support event planning and coordination, assist with setup and teardown of events, ensure ticketing operations run smoothly during games and events, and collaborate with athletic department staff.
- Strong organizational skills, ability to multitask, teamwork, and proactive attitude.
Student Peer Mentor
Albany College Of Pharmacy And Health Sciences
08.2021 - 05.2022
- Enhanced student-peer relationships by fostering a supportive and inclusive environment.
- Promoted academic success by guiding effective study habits and time management strategies.
- Assisted students in identifying their strengths and weaknesses, helping them develop personalized learning plans.
- Contributed to increased retention rates by offering ongoing support and resources to struggling transfer students.
Student Peer Tutor
Albany College Of Pharmacy And Health Sciences
08.2021 - 05.2022
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Student Assistant
Center For Student Success
08.2021 - 03.2022
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelor of Science - Occupational Therapy
The University of Texas Rio Grande Valley
Edinburg, TX05.2024
No Degree - Pharmacy
Albany College of Pharmacy And Health Sciences
Albany, NY05.2025
Associate of Science - Pharmacy (Pre-Pharmacy)
South Texas College
McAllen, TX05.2021
High School Diploma -
Mission Collegiate High School
Mission, TX05.2021
Skills
- Organizational skills
- Attention-to-detail skills
- Computer and Microsoft Office skills
- Customer service and people skills
- Problem solving and decision making skills
- Time management
Languages
English
Spanish
Timeline
Ticket Sales & Operations
The University Of Texas Rio Grande Valley
01.2023 - 05.2023
Student Peer Mentor
Albany College Of Pharmacy And Health Sciences
08.2021 - 05.2022
Student Peer Tutor
Albany College Of Pharmacy And Health Sciences
08.2021 - 05.2022
Student Assistant
Center For Student Success
08.2021 - 03.2022
Bachelor of Science - Occupational Therapy
The University of Texas Rio Grande Valley
No Degree - Pharmacy
Albany College of Pharmacy And Health Sciences
Associate of Science - Pharmacy (Pre-Pharmacy)
South Texas College
High School Diploma -
Mission Collegiate High School