Melissa Colon
Queens,NY
Summary
Dedicated worker with 6 1/2 years of experience demonstrating a strong commitment to serving disadvantaged youth and adults, including homeless, emancipated youth, mentally ill population and special-needs populations. Documented success overcoming challenges of limited resources to design high quality, cost-effective, and comprehensive programs that improve lives. Skilled at building community support and strategic partnerships to transform underserved populations.
Overview
10
10
years of professional experience
Work History
CASE MANAGER
Caseworker, The Jewish Board, ARMS
Queens, NY
01.2019 - Current
- Provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their children
- Provided social work support, including short-term counseling, community resource planning, and crisis intervention
- Supported the healthcare team, developing, reviewing, and understanding treatments plans, such as psychosocial assessments and acceptable social work interventions
- Maintained documentation to fulfill funding requirements
- Facilitated supportive services and counseling for family members to address special concerns and ease the transition in shelter
- Designed and implemented programs benefiting clients and enhancing their social skills and self-esteem 1x weekly for up to 45 minutes or as needed
- Manage a case load of 6-7 for the entire family and perform monthly visits with children and their families
- Using programs such as alltrac, sorts, and caps
- Advise families on community resources and referral programs, and develop and implement realistic treatment plans to improve the care and wellbeing of clients
- Maintain thorough case history records, and write detailed and accurate reports in order to successfully review with other staff members and providers
- Inputting clients into sorts, discharge and admission
- Ensure completion of EMR census and undocumented monthly upkept clinical binders provided staff with monthly calendars, curfew calland support group
- CASE PLANNER
- SHELTERING
QUEENS, NY
01.2014 - 01.2017
- PROVIDED SOCIAL WORK SUPPORT, INCLUDING SHORT-TERM COUNSELING
- COMMUNITY RESOURCE PLANNING, AND CRISIS INTERVENTION
- MANAGE A CASE LOAD OF 17 INDIVIDUALS UNDER THE AGE OF 18, AND PERFORM
- MONTHLY VISITS WITH CHILDREN AND THEIR FAMILIES.
Education
Master's - Social Work
Capella University
01.2024
Master's - Psychology, Behavioral Health
University of Phoenix
01.2014
Skills
- Time Management
- Compassionate
- Problem-solving Adaptable
- Case Assessment
- Verbal Communication
- Facilitation
- Expert in Microsoft Office
References
References available upon request
Interests
- ADVISE FAMILIES ON COMMUNITY RESOURCES AND REFERRAL PROGRAMS, AND DEVELOP AND IMPLEMENT REALISTIC TREATMENT PLANS TO IMPROVE THE CARE AND WELLBEING OF CHILDREN.
- SERVED ON THE INTERDISCIPLINARY TEAM, AND PROVIDED CASE MANAGEMENT FOR CLIENTS AND CHILDREN.
- DESIGNED AND IMPLEMENTED PROGRAMS BENEFITING CLIENTS AND ENHANCING THEIR SOCIAL SKILLS AND SELF-ESTEEM ON A WEEKLY BASIS. BEAMJOBS.COM
- FACILITATED SUPPORTIVE SERVICES AND COUNSELING FOR FAMILY MEMBERS TO ADDRESS SPECIAL CONCERNS.
- MAINTAINED DOCUMENTATION TO FULFILL FUNDING REQUIREMENTS.
- EXPERIENCES WITH PROGRAMS SUCH AS CONNECTIONS AND PROMIS
Timeline
CASE MANAGER
Caseworker, The Jewish Board, ARMS
01.2019 - Current
01.2014 - 01.2017
Master's - Social Work
Capella University
Master's - Psychology, Behavioral Health
University of Phoenix
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