Melissa Denniston
Charlotte,MI
Summary
Experienced professional seeking a dynamic role to leverage skills and drive impactful results. Authorized to work in the US for any employer, eager to contribute expertise to a forward-thinking organization. Committed to continuous growth and development, ready to take on new challenges and make a meaningful impact in the next role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Discover Smiles Pediatric Dentistry
2024.12 - 2025.04
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
- Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times
- Performed administrative tasks such as data entry, billing coordination, insurance verification for smooth operations
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
Front Desk Receptionist
Cornerstone Family Practice
2024.08 - 2024.11
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
- Scheduled appointments and maintained an organized calendar for multiple staff members
Medical Assistant/Radiology Scheduler
Digestive Health Institute
2022.09 - 2024.08
- Checking in/out patients
- Sending radiology orders
- Insurance authorizations
- Responding to patient messages
- Verifying insurance
- Building patient charts
- Calling on referrals
- Sending radiology orders
- Staff engagement committee
Inventory Manager
WIS International
2019.01 - 2022.10
- Manage company accounts
- Hiring and training new staff
- Maintaining equipment
- Accurate inventory count
Assistant Manager
Speedway LLC
2021.11 - 2022.02
- Daily tasks
- Banking and deposits
- Training
- Opening store
Patient Care Coordinator
Americas Best Hearing
2018.11 - 2019.01
- Building charts
- Opening/closing location
- Answering phones
- Organizing files
Assistant Store Manager
Family Dollar
2018.05 - 2018.11
- Opening and closing store.
- Bank runs.
- Checking in and putting out stock.
- Changing floor set and layout.
- Greet and help customers find what they are looking for.
Store Manager
Baryames Cleaners
2013.01 - 2018.06
- Opening and closing store.
- Bank runs and deposits.
- Inventory.
- Inputting items into the system.
- Solving customer complaints.
Key Holder
Destination XL
2015.04 - 2015.12
- Opening and closing store.
- Bank runs.
- Checking in and putting out stock.
- Changing floor set and layout.
- Greet and help customers find what they are looking for.
Team Member
Campus Den
2012.08 - 2013.08
- Opening/closing store
- Stocking
- Helping customers
Lead Sales, Shift Manager, Key Holder
Catherine's
2009.08 - 2010.12
- Opening and closing store.
- Bank runs.
- Checking in and putting out stock.
- Changing floor set and layout.
- Greet and help customers find what they are looking for.
Education
Business Administration - Business
Lansing Community College
Lansing, MI06.2013
Food and Beverage Management - Business Management
Baker College
Muskegon, MI02.2011
Diploma - undefined
Mason High School
Mason, MI05.2008
Skills
- Supervising experience (10 years)
- Retail sales (10 years)
- Sales (10 years)
- Management (10 years)
- Microsoft Office (10 years)
- Phone Etiquette (10 years)
- Critical thinking skills (10 years)
- Store Management Experience (6 years)
- Inventory Control (4 years)
- Medical Receptionist/Scheduling (3 years)
Certification
BLS through AHA
Timeline
Patient Care Coordinator
Discover Smiles Pediatric Dentistry
2024.12 - 2025.04
Front Desk Receptionist
Cornerstone Family Practice
2024.08 - 2024.11
Medical Assistant/Radiology Scheduler
Digestive Health Institute
2022.09 - 2024.08
Assistant Manager
Speedway LLC
2021.11 - 2022.02
Inventory Manager
WIS International
2019.01 - 2022.10
Patient Care Coordinator
Americas Best Hearing
2018.11 - 2019.01
Assistant Store Manager
Family Dollar
2018.05 - 2018.11
Key Holder
Destination XL
2015.04 - 2015.12
Store Manager
Baryames Cleaners
2013.01 - 2018.06
Team Member
Campus Den
2012.08 - 2013.08
Lead Sales, Shift Manager, Key Holder
Catherine's
2009.08 - 2010.12
Business Administration - Business
Lansing Community College
Food and Beverage Management - Business Management
Baker College
Diploma - undefined
Mason High School