Melissa Dickerson
Wildomar,CA
Summary
Skilled administrative professional with a proven track record excelling in calendar management, document preparation, and clerical support. Attention to detail, strong multitasking abilities, and organizational expertise enhance productivity while handling multiple priorities.
Overview
10
10
years of professional experience
Work History
Executive Assistant
U-Haul Co of South Orange County
04.2022 - Current
- Manage calendars, schedule meetings and appointments
- Handle confidential and sensitive information with discretion
- Promote team productivity by management of office inventory/ supplies, and placing orders to ensure smooth daily operations
- Screen calls and emails, and respond accordingly to support executive correspondence
- Contribute to budget management by monitoring expenses
- Prepare documents, reports, and presentations
- Negotiate with vendors for cost savings, securing high-quality services within allotted budgets
- Process expenses and reimbursements for all team members and management
- Conduct research and present findings in clear formats supporting executives in the decision-making process
- Deliver exceptional organizational support enabling executive focus on high-level strategic initiatives
- Handle payroll processing tasks accurately maintaining strict adherence to deadlines for timely payments
- Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
- Update spreadsheets to track, analyze, and report on performance and sales data
- Collaborate on special projects to improve overall business operations
- Aid in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Develop strong relationships with vendors leading to improved service resulting in timely responses and cost savings for the company
- Streamline office operations, leading to a more organized environment by implementing digital filing systems
- Handle logistics and catering for meeting and event planning
Regional Manager
InSpectre Solutions
06.2019 - 12.2021
- Provided clear communication through emails, reports, text messages, online messaging, and phone calls for all levels of region including clients, providers, counsel, co-workers, and upper management
- Assisted in organizing and overseeing high priority and specialized assignments to drive operational excellence
- Cultivated positive relationships with vendors and providers securing high levels of service. Negotiated fees ensuring costs remained within budgets
- Compiled, analyzed, and presented regional data at weekly meetings. Formulated and implemented solutions for upcoming obstacles
- Coordinated international and domestic services including travel, medical care, and communication
- Updated and maintained calendars, verified appointments, and scheduled meetings in international and domestic time zones
Business Development Consultant
Capital Optical Inc.
06.2017 - 01.2019
- Met with current clients to assess needs and evaluate current usage identifying areas for growth
- Negotiated contracts and secured new clients
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Delivered compelling sales presentations that clearly communicated value propositions tailored to client needs
- Designed and executed marketing/ promotional materials showcasing the launch of the newest facility
- Maintained calendars
- Compiled and provided data through spreadsheets
Office Manager
Bennett & Bennett Attorneys at Law
08.2016 - 06.2017
- Answered all all incoming calls, routing calls to the appropriate/ correct extension, delivering messages to staff and greeting visitors
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Assisted in organizing and executing office events such as holiday parties, office meetings, and association meetings
- Provide administrative support to executives and supporting staff
- Maintained client records database, paper and electronically, ensuring confidentiality
- Sorted and distributed incoming and outgoing mail and packages
- Basic bookkeeping duties
- Conducted research and compiled data presenting solutions for administrative projects
- Created, implemented, and maintained monthly expense reporting
Education
Associate of Arts - Fine Arts
Palomar College
San Marcos, California, CASkills
- Schedule & calendar management
- Meticulous attention to detail
- Document preparation and handling
- Business correspondence
- Administrative support
- Database management
- Microsoft Office including Word, Excel, PowerPoint and Outlook
- Highly adaptable to learning new programs and standard operating procedures
- Proper phone etiquette
- Customer Service
- Multitasking Abilities
Timeline
Executive Assistant
U-Haul Co of South Orange County
04.2022 - Current
Regional Manager
InSpectre Solutions
06.2019 - 12.2021
Business Development Consultant
Capital Optical Inc.
06.2017 - 01.2019
Office Manager
Bennett & Bennett Attorneys at Law
08.2016 - 06.2017
Associate of Arts - Fine Arts
Palomar College