Melissa Edwards
Kemah,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
H&R Contracting Services
10.2022 - 06.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Worked with microsoft word, microsoft office, microsoft excel, microsoft outlook, spreadsheets, quickbooks, payroll, finances, and job costing.
- I closed and opened the store as I was a keyholder.
Professional Dog Groomer
Tailwaggers
02.2021 - 10.2022
- Trimmed nails using clippers and grinders.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Cleaned cat and dog ears to prevent ear infections.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Cleaned tear stains from fur using safe chemical cleansers.
- Open and closed the store as I was a key holder.
Professional Dog Groomer
Petsmart
01.2014 - 01.2021
- Trimmed nails using clippers and grinders.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Cleaned cat and dog ears to prevent ear infections.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Cleaned tear stains from fur using safe chemical cleansers.
- Open and closed the salon as I was a keyholder.
- I received a promotion of becoming a grooming manager but sadly I had to turn it down due to it being less pay.
Education
High School Diploma -
Porter High School
Porter, TX08.2014
Skills
- Workflow Optimization
- Organizational Skills
- Email Correspondence
- Advanced Arrangements
- Profit and Loss Statements
- Calculate Commissions
- Leadership and Change Management
- Clerical Support
- Preparing Proposals
- Reading Comprehension
- Payroll
- Job costing
- Hiring Process
- Good computer skills
Certification
- Certified Dog groomer - Petsmart grooming school
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Office Manager
H&R Contracting Services
10.2022 - 06.2023
Professional Dog Groomer
Tailwaggers
02.2021 - 10.2022
Professional Dog Groomer
Petsmart
01.2014 - 01.2021
High School Diploma -
Porter High School