Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Estrada

Ridgefield

Summary

Dynamic leader with proven success at Oniverse, where I enhanced team cohesion and operational efficiency. Skilled in strategic planning and customer service, I boosted employee morale and engagement, aligning team goals with organizational objectives. Expert in recruiting, with a knack for fostering professional growth and maintaining high-quality standards.

Overview

4
4
years of professional experience

Work History

District Manager

Oniverse
09.2023 - Current
  • Established operational benchmarks to monitor performance and quality.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Drove employee engagement initiatives for improved morale and retention.
  • Aligned team objectives to organizational goals for cohesive direction.
  • Supervised various locations, enforcing high-quality standards of operation.

Store Manager

Oniverse
05.2021 - 09.2023
  • Established a welcoming atmosphere to encourage repeat business.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

High School Diploma -

Cliffside Park High School
Cliffside Park, NJ
06-2014

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Team development

Languages

Spanish
Native or Bilingual

Timeline

District Manager

Oniverse
09.2023 - Current

Store Manager

Oniverse
05.2021 - 09.2023

High School Diploma -

Cliffside Park High School

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Melissa Estrada