Melissa Frey
Customer Service
Kingsley,IA
Summary
I have many years in the healthcare. I have served in many forms with in this career, from clinical staff, surgical staff, to office staff. I have learned many things in each role that I believe could benefit in another sector of service. My skills would include customer service, conflict resolution, data entry, critical thinking, billing, physical labor, and most of all I have a good work ethic, and team player. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
16
16
years of professional experience
Work History
Cashier
Casey General
06.2022 - 03.2023
Receptionist
Closing Siouxland INC.
09.2021 - 04.2022
- Greet Customers, Answer phones and direct calls to appropriate people, Answer Main email and initiate the start of the file of orders sent over via email, File, scanning, collect deposits, and assist co-workers
Intake Coordinator
Unitypoint at Home
01.2015 - 06.2021
- Microsoft Office 365- outlook, excel, word, Customer Service, Scheduling, Processing physician orders, Math, payments, Office equipment
Receptionist
Elite Staffing
02.2013 - 12.2014
- Temporary Position, Data Entry, Phones, Assist HR with duties as directed
Receptionist
Pulmonary Associates
04.2007 - 01.2013
- Vitals, Room patients, Schedule outside tests, Spirometry, Schedule next appointment, Cash handle, Phones, Office equipment, Microsoft Office
Education
Associates in Applied Science - Surgical Tech
Western Iowa Tech Community College
Sioux City, IA05.2009
High School Diploma -
GED
Sioux City, IA06.1992
Skills
- Customer Service
- Cash handling
- Medical Background
- Office
- Clinical
- Limited OR
- Data Entry
- Training in Culture Sensitivity
- HIPPA
- CPR
- Mandatory Reporter
References
- Jacquie Adams, Former Supervisor, 712-212-0524, jacquieadams82@yahoo.com
- Kerrie Motley RRT, former co-worker, 712-574-3232, Kerrie.motley@unitypoint.org
- Ami Derby RN, Nurse Supervisor Home Health, 712-490-7960, Ami.derby@unitypoint.org
- Alexis Katseres, former co-worker, 712-301-6697, alexis.katseres@unitypoint.org
- Amy Armbruster, personal friend, 712-266-5719, amy.armbruster@tyson.com
- Tish Ford Brice, personal friend, 712-259-1656, tooshford@hotmail.com
Timeline
Cashier
Casey General
06.2022 - 03.2023
Receptionist
Closing Siouxland INC.
09.2021 - 04.2022
Intake Coordinator
Unitypoint at Home
01.2015 - 06.2021
Receptionist
Elite Staffing
02.2013 - 12.2014
Receptionist
Pulmonary Associates
04.2007 - 01.2013
Associates in Applied Science - Surgical Tech
Western Iowa Tech Community College
High School Diploma -
GED