Melissa Grasso
Hammonton,NJ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
21
21
years of professional experience
Work History
Server
Briglias Tavern
03.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server/Bartender
Francesco's Restaurant
09.2016 - 03.2023
- Greet guests at door, show them to a table or bar, take food and drink orders, advise of daily specials, keep table clean and cleared throughout meal
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server
Filomenas
04.2017 - 03.2019
Server
MONA LISA RESTAURANT
08.2012 - 08.2016
- Took food and drinks orders, served all food and drink in a timely and accurate manner, notified customers of daily specials
Office Manager
United Roll Off & Recycling, LLC
08.2008 - 05.2012
- Office manager, maintained and supervised office operations, communicated with clients, managed payroll, processed daily transactions, maintained office supply inventory, processed collections and billing on a daily basis
Server/Hostess
Illiano's
06.2003 - 05.2008
- Greeted and seated customers upon entry, informed of daily specials, took food and drink orders, kept table clear of dirty dishes
Education
High school diploma -
Camden County Vocational
Berlin, NJ01.1990
Skills
- Serving Experience
- Bartending
- Restaurant Experience
- POS
- Event Planning
- Upselling
- Banquet Experience
- Cash Handling
- Host/Hostess
- Restaurant Management
- Cashiering
- Merchandising
- Retail Sales
- Microsoft Office
- QuickBooks
- Payroll
- Strong Work Ethic
Timeline
Server
Briglias Tavern
03.2023 - 07.2024
Banquet Server
Filomenas
04.2017 - 03.2019
Server/Bartender
Francesco's Restaurant
09.2016 - 03.2023
Server
MONA LISA RESTAURANT
08.2012 - 08.2016
Office Manager
United Roll Off & Recycling, LLC
08.2008 - 05.2012
Server/Hostess
Illiano's
06.2003 - 05.2008
High school diploma -
Camden County Vocational
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