Melissa Green

Empower business owners to develop their corporate credit profiles for operations without personal guarantees. This encompasses:

• Sales commissions
• CRM data management
• Social media marketing
• Team creation, training, and retention
• Driving membership via channel partners
• Establishing strategic alliances and partnerships with associations and chambers of commerce
• Conducting both in-person and virtual presentations
• Hosting business credit seminars for small groups
• Strategizing sales approaches

• Analyzes the business and creates/ communicates clear action plans that optimize results and ensures effective execution of all operational activities
• Attracts, hires, develops, and retains top talent to achieve sales performance over established goals
• Maximizes sales potential, market share growth & meets annual objectives/goals thru building relationships and customer loyalty
• Manages controllable expenses
• Travels to train new operations managers and ongoing product education
• Manages inventory and loss through quarterly audits
• Oversees promotional community activities, establishes relationships with other businesses, and builds upon marketing objectives
• Maintains a professional and courteous relationship with customers and direct reports which fosters a positive work environment, embraces diversity, and supports a culture of healthy living.

• Secured Contracts with vendors and services to drive customer centricity
• Purchased and maintained appropriate inventory levels to align with sales trends and data
• Cultivated industry relationships/ partnerships to capitalize on opportunities that maximized business success
• Monitored market conditions to set accurate pricing structure and take advantage of emerging trends in Esports
• Established plans and budgets to measure results and devise solutions for improvement and cost reduction by approximately 40%
• Evaluated financial statements and reports
• Created and implemented marketing/ advertising plans to support company's revenue goals
• Facilitated HR & business operations including workforce planning & performance management
• Designed trendy interior enhancing gaming socialization experience on a budget
• Product launches, product design & marketing

• Increased profits +20% by monitoring sales performance, controlling expenses, and eliminating wasteful behaviors
• Improved store status from market worst to market best by implementing process improvements and identifying performance gaps for corrective action, education, and development of staff
• Oversaw inventory management with cycle counts, audits, cash management and shrink control
• Managed performance reviews & disciplinary issues

• Led and supported logistics efforts
• Supervised and led 5 department managers while overseeing performance and productivity of approximately 150 employees
• Worked closely with District Visual Merchandiser and Store Manager to build store brand recognition strategy
• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
• Updated store pricing, signage and merchandising based on current promotions
• Cash room balancing & operations.