Melissa Guidry
Hollywood,FL
Overview
17
17
years of professional experience
Work History
Promotions and Cocktail Server
Independent Contractor
03.2021 - Current
- Engaged customers with friendly demeanor and extensive product knowledge.
- Worked at trade shows, customer locations or on marketing shoots.
- Anticipated guest needs and provided proactive service.
Tutor
College Hack Tutoring
09.2020 - 06.2021
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Supervisor, Cabin Chief, Flight Attendant
Norwegian Airlines
08.2014 - 05.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Observed operations to verify conformance to specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
High School Math Teacher
Miami Dade Public Schools
08.2012 - 07.2014
- Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Managed student behavior in classroom and administered approved discipline to create classroom environment conducive to learning.
Office Clerk
Lady of the Sea Medical Clinic
06.2007 - 07.2012
- Provided quality clerical support through data entry, document management, email correspondence, and scheduling.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Bachelor of Arts - Political Science
Louisiana State University And A&M College
Baton Rouge, LA12.2011
Skills
- Customer Service
- Call center experience
- Appointment Scheduling
- Operations and Performance Management
- Complex Problem-Solving
- Data Entry
- Clerical Support
Timeline
Promotions and Cocktail Server
Independent Contractor
03.2021 - Current
Tutor
College Hack Tutoring
09.2020 - 06.2021
Supervisor, Cabin Chief, Flight Attendant
Norwegian Airlines
08.2014 - 05.2020
High School Math Teacher
Miami Dade Public Schools
08.2012 - 07.2014
Office Clerk
Lady of the Sea Medical Clinic
06.2007 - 07.2012
Bachelor of Arts - Political Science
Louisiana State University And A&M College