Melissa Hyska
Suamico
Summary
Experienced professional skilled in enhancing guest experiences through effective inventory management and team collaboration. Proven track record in driving operational success and cultivating a dynamic social environment.
Overview
3
3
years of professional experience
Work History
Bar Manager
Green Bay Coutry Club
Green Bay
10.2024 - Current
- Managed daily bar operations and staff schedules at Green Bay Country Club.
- Trained and supervised bartenders on drink preparation and customer service, ensuring consistency in quality and enhancing guest satisfaction.
- Created and curated cocktail menus, promoting special events that increased guest engagement and overall experience.
- Maintained cleanliness and organization of the bar area throughout service hours.
- Led bar staff management, including training new hires and enforcing disciplinary procedures to maintain high service standards.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Maintained detailed inventory of bar supplies and stocked work areas.
Lead Bartender
Green Bay Country Club
Green Bay
06.2023 - 09.2024
- Trained new bartenders in cocktail recipes and customer service etiquette.
- Prepared and served a variety of cocktails and beverages to club members.
- Engaged with members to enhance their experience and provide personalized service.
- Coordinated with kitchen staff for timely food and drink delivery, improving service efficiency.
- Ensured cleanliness and organization of bar area, enhancing overall guest experience.
- Fostered social atmosphere among patrons through engaging conversation and enthusiasm.
- Handled cash transactions accurately and processed member accounts efficiently.
Education
Phlebotomy Program For Certification -
Northeast Wisconsin Technical College
Green Bay, WI03-2026
Bachelor of Science - Business Administration And Management
Northern Michigan University
Marquette, MI04-1995
Skills
- Dining room management
- Inventory management
- Customer service and support
- Customer feedback management
- Sales promotion techniques
- Event promotion and coordination
- Financial reporting and analysis
- Team leadership and collaboration
- Staff training and development
- Conflict resolution strategies
- Relationship building
- Problem-solving skills
- Outgoing personality
Timeline
Bar Manager
Green Bay Coutry Club
10.2024 - Current
Lead Bartender
Green Bay Country Club
06.2023 - 09.2024
Phlebotomy Program For Certification -
Northeast Wisconsin Technical College
Bachelor of Science - Business Administration And Management
Northern Michigan University