Melissa Ince

Dental Manager

Healthcare Choices

01.2000 - Current

Manage patient records verifying that all forms paperwork lab work and referrals were properly documented
Coordinate patient care with other departments specialist visits and lab orders and prepare discharge paperwork
Send out prior authorization for dental and medical procedures
Coordinated specialist visits transportation and lab collections for more than 30 unit patients daily
Maintained all unit patient records
Greeting patients, scheduling and confirming appointments, answering phone calls, rescheduling appointments, check insurances and other duties as requested
Utilizing an EMR (eClinicalWorks) within an Article 28 PCMH (Patient Centered Medical Home)/
FQHC (Federally Qualified Health Center) to document patient demographics, lab requisitions, logs of sterilizations procedures, progress notes and other health care documentation
Preparing patients for dental care service, executing laboratory works, and maintaining dental equipment
Maintaining x-ray machine, preparing patients for dental procedures, educating patients about oral hygiene, arranging medicine before and after dental treatment, and setting up materials for dental procedure
Assisting all medical staff in direct care activities and in-house outpatient surgeries (i.e.
Medical, Podiatry, Psychiatry, and Gynecology
Documenting and maintaining associated records for patients
Providing assistance to medical records department
Greeting patients, scheduling and confirming appointments, answering phone calls, rescheduling appointments, check insurances and other duties as requested
Maintaining and distributing medical supplies and organizing purchase order requests for supplies
Utilizing and maintaining medical equipment as directed
Maintained all unit patient records
Qualified trainer for Qualitative Fit Training