Microsoft Office Suite
Melissa Lower
Registered Nurse
Noblesville,IN
Summary
Patient-focused Registered Nurse offering an18-year background driving quality improvements and coaching nursing staff to reach their full potential. Strong organizational, communication and multitasking abilities. Dedicated to meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance positive outcomes.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Director of Nursing Services
American Senior Communities
Westfield, Indiana
10.2016 - Current
- Collaborated with staff, management and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Performed rounds to observe care and interview staff, residents and families.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Evaluated work performance of 35 nursing personnel to determine wage increases and implement discipline.
Charge Nurse Manager
Trilogy Health Services
Westfield, IN
09.2012 - 10.2016
- Supervised, directed and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Delivered expert case management, milieu management, medication administration and emergency intervention.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Charge Nurse
Manor Care Health Services
Carmel, IN
05.2008 - 09.2012
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Triaged incoming phone calls from emergency rooms and inpatient units to determine needs and prioritize care.
- Managed JP drains and chest, nasogastric, G and peg tubes.
- Cared for patients' wounds and changed dressings.
Education
Technical Certificate - Licensed Practical Nurse
Ivy Tech Community College of Indiana, Kokomo
Kokomo, IN 05.2006 - 06.2007
Associate of Science - Registered Nurse
Ivy Tech Community College, Indiana
Kokomo, IN 01.2015 - 01.2016
Skills
Multidisciplinary team collaboration
Software
Matrix
Point Click Care
Assessment Pro
Shifthound
Relias
Certification
American Red Cross-BLS
Timeline
American Red Cross-BLS
05-2022
Director of Nursing Services
American Senior Communities
10.2016 - Current
Associate of Science - Registered Nurse
Ivy Tech Community College, Indiana
01.2015 - 01.2016
Charge Nurse Manager
Trilogy Health Services
09.2012 - 10.2016
Charge Nurse
Manor Care Health Services
05.2008 - 09.2012
Technical Certificate - Licensed Practical Nurse
Ivy Tech Community College of Indiana, Kokomo
05.2006 - 06.2007
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