Melissa Makita
Felton,CA
Summary
Reliable and versatile professional with a strong background in restaurant management, laboratory research, education, community organizing, and customer service. Resourceful, detail-oriented, and self-motivated team player driven to uplift others and make an impact.
Overview
13
13
years of professional experience
Work History
GENERAL MANAGER
CAVA
5 2023 - 7 2024
- Upheld operational standards including food safety, controllable costs, facilities, inventory, customer satisfaction, and employee development
GMIT
CAVA
09.2022 - 05.2023
- Upheld operational standards including food safety, controllable costs, facilities, inventory, customer satisfaction, and employee development
GUEST EXPERIENCE MANAGER
CAVA
12.2021 - 09.2022
- Provided a safe, positive environment for guests and team by upholding standards of food safety, service mindset, and enterprise leadership.
TEAM MEMBER
CAVA
11.2021 - 12.2021
- Engaged with guests, maintained store cleanliness, and prepared high quality food.
ESL & CITIZENSHIP TEACHER
SACRED HEART COMMUNITY CENTER
06.2020 - 07.2021
- Developed and conducted classes to prepare individuals for the civics test for US citizenship
CHEMICAL TECHNICIAN II
AFTON CHEMICAL
01.2019 - 07.2021
- Developed innovative analytical methods for characterizing new materials, aiding in successful product launches.
ENGLISH TEACHING ASSISTANT
UNITED THROUGH SPORT
08.2018 - 12.2018
- Assisted in English teaching activities in a primary school in Buenos Aires, Argentina.
ANALYTICAL CHEMIST
DOW PHARMACEUTICAL SCIENCES
01.2017 - 08.2018
- Collaborated with cross-functional teams to solve complex, industry-specific challenges in product development and manufacturing processes under GMP compliance.
SERVER
PARK AVENUE CATERING
05.2017 - 12.2017
- Served food and beverages promptly with focused attention to customer needs.
LABORATORY TECHNICIAN
THERMOCHEM INC.
02.2015 - 12.2016
- Performed laboratory prep work for analytical instruments (HPLC, IC, AA, ICP), wet chemistry analysis (pH, alkalinity, conductivity), reagent preparation, and laboratory maintenance.
SUPPLEMENTAL INSTRUCTOR
SONOMA STATE UNIVERSITY
08.2014 - 12.2016
- Observed general chemistry courses and developed curriculum for group tutor sessions to help students develop a deeper understanding of course material.
RESEARCH ASSISTANT
SONOMA STATE UNIVERSITY
01.2015 - 05.2016
- Gathered and analyzed data to build a computational model to predict changes in atmospheric ozone in Sonoma County, California, due to the employment of a new locomotive transit system.
BARISTA
PEET'S COFFEE & TEA
05.2014 - 01.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
STUDENT ASSISTANT
SONOMA STATE DINING SERVICES
01.2012 - 12.2013
- Optimized workflow by multitasking between taking orders, preparing smoothies and sandwiches efficiently, and managing register duties when necessary.
FOOD SERVICE RESTAURANT CREW/RECEPTIONIST
ROARING CAMP RAILROADS
05.2010 - 08.2013
- Responded to customer requests for products, services, and company information.
Education
HIGH SCHOOL DIPLOMA -
SAN LORENZO VALLEY HIGH SCHOOL
BACHELORS - Chemistry (BS), Spanish (BA)
SONOMA STATE UNIVERSITY
Skills
Bilingual (English/Spanish)
Labor Management
Inventory Management
Staff Scheduling
Customer Engagement
Purchasing
Facility Maintenance
Kitchen Management
Mentoring abilities
Food Safety
Kitchen leadership
Timeline
GMIT
CAVA
09.2022 - 05.2023
GUEST EXPERIENCE MANAGER
CAVA
12.2021 - 09.2022
TEAM MEMBER
CAVA
11.2021 - 12.2021
ESL & CITIZENSHIP TEACHER
SACRED HEART COMMUNITY CENTER
06.2020 - 07.2021
CHEMICAL TECHNICIAN II
AFTON CHEMICAL
01.2019 - 07.2021
ENGLISH TEACHING ASSISTANT
UNITED THROUGH SPORT
08.2018 - 12.2018
SERVER
PARK AVENUE CATERING
05.2017 - 12.2017
ANALYTICAL CHEMIST
DOW PHARMACEUTICAL SCIENCES
01.2017 - 08.2018
LABORATORY TECHNICIAN
THERMOCHEM INC.
02.2015 - 12.2016
RESEARCH ASSISTANT
SONOMA STATE UNIVERSITY
01.2015 - 05.2016
SUPPLEMENTAL INSTRUCTOR
SONOMA STATE UNIVERSITY
08.2014 - 12.2016
BARISTA
PEET'S COFFEE & TEA
05.2014 - 01.2015
STUDENT ASSISTANT
SONOMA STATE DINING SERVICES
01.2012 - 12.2013
FOOD SERVICE RESTAURANT CREW/RECEPTIONIST
ROARING CAMP RAILROADS
05.2010 - 08.2013
GENERAL MANAGER
CAVA
5 2023 - 7 2024
HIGH SCHOOL DIPLOMA -
SAN LORENZO VALLEY HIGH SCHOOL
BACHELORS - Chemistry (BS), Spanish (BA)
SONOMA STATE UNIVERSITY
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