Melissa Mandel

Facilitated successful openings for Greenwich and Westport locations by implementing efficient processes.

Collaborated with management to streamline operations and improve team efficiency.

• Assisted in daily operations and led team management activities effectively.
• Supported staff training on service standards and product expertise.
• Engaged customers to promptly resolve inquiries and issues.
• Monitored sales floor to ensure policy compliance and operational integrity.
• Managed store operations, focusing on customer service, inventory, and staff scheduling.

• Managed daily store operations, focusing on customer service and inventory control.
• Supervised team of employees, delivering ongoing training to enhance performance.
• Coordinated staff scheduling to optimize workforce efficiency and coverage.
• Assisted with operational activities to support smooth functioning of store.

• Provided exceptional service by assisting customers with product selection.
• Collaborated with team members to design engaging visual displays.

Served as key holder, ensuring security and operational efficiency.

• Led talent acquisition and onboarding processes for new hires, ensuring alignment with organizational goals.
• Facilitated ongoing training programs to enhance product proficiency among staff.
• Engaged customers to address inquiries and resolve issues efficiently.
• Contributed to promotional planning efforts to strengthen customer engagement strategies.

• Created comprehensive reports on account status and performance, ensuring consistent updates.
• Managed numerous accounts concurrently, consistently meeting deadlines.
• Addressed client issues swiftly to preserve service quality and build trust.
• Resolved customer complaints promptly to enhance satisfaction.