Melissa Mattern

Managed Storage Facility

• Meeting weekly /monthly goals

• Developed current training procedures and documentation for additional facilities.

• Trained office staff in storage management.

• Kept accurate financial records for the store.

• Worked closely with new and potential tenants to create a seamless experience.

• Process and fulfill monthly auctions in compliance with South Carolina law.

• 11 Seat Call Center
• Front of House Ticketing
• Memberships
• Entrance Access Point
• Visitor Center Information Desk
• Mobility Rentals
• Hiring / Training
• Scheduling
• Developed Customer Service Training Documents

• Prepared and present food to event guests with strong attention to detail and presentation.
• Created an enjoyable event atmosphere through friendly guest interactions.
• Worked closely with team members to create an experience for all guests to remember.
• Helped in the menu creation with focus on local farm to table availability.
• Interacted regularly with local farms to support our farm to table initiative and to strengthen our community engagement.