Melissa Minchala
Hackensack
Summary
Adaptable and detail-oriented leader with a background in retail and military service. Known for delivering exceptional customer service and maintaining high standards of operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Floor Lead
Ascend Cannabis
Fort Lee, NJ
08.2025 - 12.2025
Manage daily inventory, restocking, and product displays to maintain regulatory compliance.
Lead and train a team of 15+ budtenders, ensuring consistent product knowledge and customer service standards.
Seasonal Worker
Target
Clifton, NJ
09.2024 - 01.2025
Supported team in maintaining cleanliness and organization throughout store.
Operated cash register, processing transactions efficiently and accurately.
Collaborated with team to enhance customer service experience during peak hours.
Active Duty
US Navy
Norfolk, VA
08.2018 - 08.2024
Led training programs for 50+ personnel in rapidly changing operational conditions, improving team performance and efficiency.
Received multiple commendations from commanding officers for exceptional performance.
Maintained operational readiness, safety, and discipline while contributing to team success.
Education
Health Information Technology
Berkeley College
Woodland Park, NJ06.2027
High School Diploma -
Hackensack High School
Hackensack, NJ06.2018
Skills
- Team leadership
- Store operations
- Retail merchandising
- Time management
- Highly adaptable
Certification
CPR/AED Certification – American Heart Association, Expires 2028
Languages
Spanish
Full Professional
Timeline
Floor Lead
Ascend Cannabis
08.2025 - 12.2025
Seasonal Worker
Target
09.2024 - 01.2025
Active Duty
US Navy
08.2018 - 08.2024
Health Information Technology
Berkeley College
High School Diploma -
Hackensack High School