Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Montagliano

Rochester

Summary

Driven and state-licensed cosmetologist with a proven track record at Sports Clips and Supercuts, excelling in client consultation and hair styling techniques. Demonstrated ability to enhance salon revenue by upselling, coupled with a commitment to exceptional customer service. Mentored junior stylists, showcasing strong leadership and a detail-oriented approach, ensuring high client satisfaction and loyalty.

Overview

11
11
years of professional experience

Work History

Hairstylist

Sports Clips
02.2018 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Educated customers on products to maximize benefits.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Counted and documented opening and closing cash amounts daily.

Assistant Hairstylist

Supercuts
04.2013 - 02.2018
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
  • Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Facilitated a smooth customer experience by assisting with appointment check-ins, payment processing, and appointment confirmations.
  • Consistently met or exceeded performance targets set for upselling salon services and retail products through effective communication of benefits to clients.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Mentored junior stylists in refining their technical abilities while fostering their professional growth within the salon environment.

Education

Cosmetology - Cosmetology

Continental School of Beauty Culture - Rochester
Rochester, NY
01.2013

Skills

Quick Learner

Client consultation

Appointment Scheduling

Hair styling techniques

Detail-orientated

Highly motivated self-starter

State Licensed Cosmetologist

Men and women haircuts

Strong leader

Timeline

Hairstylist

Sports Clips
02.2018 - Current

Assistant Hairstylist

Supercuts
04.2013 - 02.2018

Cosmetology - Cosmetology

Continental School of Beauty Culture - Rochester

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Melissa Montagliano