Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Melissa Muldowney

Melissa Muldowney

Fort Worth,Texas

Summary

Client-oriented Realtor with many years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Licensed Realtor

Owner Broker
Ft Worth, TX
04.2016 - Current
  • Assisted clients in navigating real estate transactions and understanding property options.
  • Provided support during property showings and open houses to enhance client experience.
  • Conducted property research to identify listings that meet client preferences and budgets.
  • Prepared marketing materials to promote listings effectively and attract potential buyers.
  • Utilized digital platforms to update listings and maintain accurate property information.
  • Engaged with clients through effective communication to build strong relationships.
  • Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
  • Communicated regularly with clients via phone, email or text message to provide updates on progress.
  • Managed real estate transactions from initiation to closing.
  • Collaborated with lenders, appraisers, title companies and inspectors during closings.

Senior Loan Default Manager

Bank of America
Fort Worth, Texas
02.2007 - 10.2015
  • Led team meetings to discuss goals and improve service delivery.
  • Trained staff on new procedures and customer service techniques.
  • Evaluated performance metrics and implemented process improvements.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Education

Some College (No Degree) - Psychology

Capella University
Minneapolis, MN

Skills

  • Client relationship management
  • Communication skills
  • Market analysis
  • Negotiation strategies
  • Team collaboration
  • Research proficiency

Accomplishments

  • Top 500 Agent in Fort Worth 2017 - 2022, 2024
  • Top Producer in Brokerage 2017 - 2020
  • EMS-ISD Booster Board Member 2016 - 2025

Certification

  • Seller Representative Specialist (SRS) - 2020
  • Texas Brokerage License - 2023

References

References available upon request.

Timeline

Licensed Realtor

Owner Broker
04.2016 - Current

Senior Loan Default Manager

Bank of America
02.2007 - 10.2015

Some College (No Degree) - Psychology

Capella University