Melissa Musser
Chicago,IL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Union Bar
04.2018 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Team Member
Jersey Mikes
07.2017 - 08.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Team Member
Chick Fill A
01.2017 - 06.2017
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Team Member
Dunkin' Donuts
02.2014 - 03.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Therapeutic Recreation
University of Iowa
Iowa City, IA12.2020
Skills
- Menu Item Recommendation
- Guest Seating
- Order Accuracy and Delivery
- Warm and Friendly
- Guest Satisfaction
- Greeting and Seating Guests
Timeline
Server
Union Bar
04.2018 - 01.2020
Team Member
Jersey Mikes
07.2017 - 08.2017
Crew Team Member
Chick Fill A
01.2017 - 06.2017
Team Member
Dunkin' Donuts
02.2014 - 03.2015
Bachelor of Science - Therapeutic Recreation
University of Iowa
Similar Profiles
Taylor B. FreezeTaylor B. Freeze
Bartender/Server at Liberty Union Bar & GrillBartender/Server at Liberty Union Bar & Grill
Sean HopkinsSean Hopkins
Cook at Liberty Union Bar and GrillCook at Liberty Union Bar and Grill
Isabelle MoranIsabelle Moran
Bar staff at Manchester Academy and Student Union barBar staff at Manchester Academy and Student Union bar
Anna Levina, NP-BCAnna Levina, NP-BC
Emergency Department RN at Multiple AgenciesEmergency Department RN at Multiple Agencies
EDDY GRAFFEEDDY GRAFFE
Digital Strategy Consultant & Marketing Project Lead at Antena Tres Directo (A3D)Digital Strategy Consultant & Marketing Project Lead at Antena Tres Directo (A3D)