
Experienced professional with 19 years in client relationship management and appointment scheduling within financial and insurance services. Managed document processing for investment accounts and insurance claims, generated detailed reports, ensured compliance during audits, and notarized legal documents. Streamlined tracking of investment checks and premium payments to uphold accurate financial records.
· Assisted 2 financial planners in opening new accounts and maintaining current accounts.
· Managed a team of 5 insurance agents and trained them; acquainted them with varied insurance products used by organization to ensure knowledgeable salesmanship, contracted them with various insurance companies and provide back-office support.
· Open investment accounts and process transfers
· Keep up to date with rules and laws
· Assist clients with online access
· Interview prospective clients to obtain financial resources and needs, the physical condition of the person to be insured, and to discuss any existing coverage.
· Customize insurance policies, calculate premiums and establish payment method.
· Ensure that policy requirements are fulfilled, including ordering medical exams, the completion of appropriate forms and working with the underwriter to get an approval.
· Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including life, long term care, disability, cancer, accident expense, critical illness, hospital indemnity and health insurance.
· Analyzed existing insurance policies and explained details of amount to the insured.
· Managed premium bookkeeping for the county
· Payroll twice a month
· Order investment prospectuses, retirement kits, insurance applications, brochures and office supplies.
· File various types of insurance claims such as disability, long term care, accident, cancer, critical illness and death claims.
· Run monthly insurance and financial reports for clients and associations.
· Maintained customer records and handled policy renewals.
· Provide annual audit support, hold accountable for all paperwork.
· Enjoy helping clients meet their insurance and financial needs.
· I am willing to further my education to meet any required qualifications