Melissa Pool
Brooklyn,NY
Summary
Proven adeptness in data collection and reporting, honed during a tenure at DSS Human Resources, where confidentiality and efficiency were paramount. Excelled in fostering customer loyalty as a Retail Sales Associate at SYEP, demonstrating exceptional communication skills. Achieved significant project success by seamlessly adapting to new software and enhancing team productivity through effective organization.
Offering diligent and detail-oriented approach, ready to learn and grow in data-centric environments. Brings fundamental understanding of data management principles and computer proficiency to quickly adapt to new systems. Ready to use and develop analytical and organizational skills in Retail role.
Talented Data Entry Clerk specializing in database systems. Focused on working with teammates to collect and record data. Successful at completing large-scale projects under tight deadlines.
Overview
2
2
years of professional experience
Work History
Data Entry Intern
DSS Human Resources
07.2024 - 08.2024
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Completed data entry tasks with accuracy and efficiency.
Retail Sales Associate
SYEP
07.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
Retail Sales Associate
SYEP
12.2022 - 03.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
Summer Assistant
SYEP
07.2022 - 08.2022
- Conducted thorough research on industry trends to inform decision-making processes among team members.
- Provided essential support during events by setting up spaces, coordinating volunteer efforts, and ensuring guests had a positive experience.
- Handled sensitive information with discretion, maintaining confidentiality at all times when dealing with personal data or financial records.
- Maintained a clean and organized workspace, promoting a positive working atmosphere for all team members.
- Enhanced team productivity by efficiently organizing schedules and managing daily tasks.
Education
High School Diploma -
Nelson Mandela High School
1700 Fulton St Floor 3, Brooklyn, NY 1121306-2023
Skills
- Bookkeeping
- Mail handling
- Data reporting
- Identifying errors
- Data collection and reporting
- Database updates
- Log book updates
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Data Entry Intern
DSS Human Resources
07.2024 - 08.2024
Retail Sales Associate
SYEP
07.2023 - 08.2023
Retail Sales Associate
SYEP
12.2022 - 03.2023
Summer Assistant
SYEP
07.2022 - 08.2022
High School Diploma -
Nelson Mandela High School
Similar Profiles
Mohammed AfruzzamanMohammed Afruzzaman
Job Opportunity Specialist/ Case Manager at NYC DSS/ Human Resources Administration.Job Opportunity Specialist/ Case Manager at NYC DSS/ Human Resources Administration.
Danishia WhatleyDanishia Whatley
FAMILY INVESTMENT SPECIALIST/CASE MANAGER at Department Of Human Services-DSSFAMILY INVESTMENT SPECIALIST/CASE MANAGER at Department Of Human Services-DSS
Misty HillMisty Hill
Employee Relations Manager at Department of Natural Resources Human Resources ProgramEmployee Relations Manager at Department of Natural Resources Human Resources Program