Summary
Overview
Work History
Education
Skills
Certification
Timeline

Melissa Pospisil Arscott

Oakland,Oregon

Summary

Enthusiastic and results-driven professional with a strong background in customer service, student support, and recruitment. Known for promoting college programs with a positive attitude and effectively managing student interactions from initial interest to enrollment. Experienced in organizing campus tours, events, and presentations, and skilled in collaborating with faculty and staff to meet enrollment goals. Proficient in using technology for student engagement and maintaining effective communication through various channels. Flexible and adaptable, committed to supporting students throughout the enrollment process and contributing to institutional success.

Overview

23
23
years of professional experience
1
1
Certificate

Work History

Recruitment Coordinator

Umpqua Community College
01.2023 - Current
  • Promote college programs and develop recruitment strategies to enhance enrollment
  • Plan and facilitate campus and off-campus events, working closely with faculty to promote academic programs
  • Utilize technology, including Ellucian CRM Recruit, to streamline the student onboarding process and improve transition efficiency
  • Collaborate with the communications team on strategic marketing initiatives and guide students through onboarding processes to ensure a smooth transition.

Registration and Records Associate

Umpqua Community College
01.2019 - 12.2022
  • Coordinated all functions of the Registration and Records office, including processing graduation applications and managing student records
  • Oversaw enrollment reporting and the annual commencement ceremony
  • Maintained FERPA certification and ensured the integrity of student records while providing exceptional customer service to students, faculty, and staff
  • Supported digital transformation initiatives by participating in the transition from paper-based to electronic recordkeeping systems

Executive Sales Team Lead

Macy's INC
04.2018 - 12.2019
  • Supervised and trained multi-department employees, coordinated schedules, and managed merchandising
  • Monitored daily sales reports and handled store operations, including opening and closing the store

Long Term Substitute Educational Assistant

Eugene 4J School District
09.2016 - 12.2019
  • Provided classroom support with a focus on 1:1 Autism and Behavior Support
  • Assisted with summer life skills classroom activities

Instructional Assistant III

Roseburg Public Schools
02.2016 - 06.2016

Specialized in 1:1 Autism Support, assisting with academic needs and supervising recess

Third Grade Assistant Teacher

Geneva Academy
08.2015 - 02.2016
  • Taught math and reading to a class of 18 students, prepared lesson plans, and handled grading and report card preparation
  • Served as an on-call substitute for other grades

Short Term Title I Instructional Assistant

Roseburg Public Schools
11.2014 - 06.2015
  • Led small group instruction in reading and writing for grades K-5, administered tests, and supervised recess and lunch duties

Senior Loan Officer

First Community Credit Union
02.2002 - 11.2006

Supervised branch employees, provided financial services, and processed and underwrote loans

  • Actively engaged in community business development and served on the Board of Directors for Roseburg Morning Rotary

Education

Bachelor of Arts in Management -

Northwest Christian University, Eugene, Oregon
06.2001

Honors: Summa Cum Laude

Skills

  • Ellucian Banner 9
  • Ellucian Recruit CRM
  • Cadence Mongoose
  • Degree Works
  • Crystal Reports
  • Laserfiche
  • Docuware
  • Maxient
  • Microsoft Access
  • Customer Service
  • Leadership
  • Problem-Solving
  • Time Management
  • Flexibility
  • Organization
  • Teamwork
  • Adaptability

Certification

  • Trauma Informed Campus
  • Peace at Home Campus Advocate
  • FERPA Foundations
  • Adult Mental Health First Aid
  • Customer Service Person of the Year
  • Retail Salesperson of the Year

Timeline

Recruitment Coordinator - Umpqua Community College
01.2023 - Current
Registration and Records Associate - Umpqua Community College
01.2019 - 12.2022
Executive Sales Team Lead - Macy's INC
04.2018 - 12.2019
Long Term Substitute Educational Assistant - Eugene 4J School District
09.2016 - 12.2019
Instructional Assistant III - Roseburg Public Schools
02.2016 - 06.2016
Third Grade Assistant Teacher - Geneva Academy
08.2015 - 02.2016
Short Term Title I Instructional Assistant - Roseburg Public Schools
11.2014 - 06.2015
Senior Loan Officer - First Community Credit Union
02.2002 - 11.2006
Northwest Christian University - Bachelor of Arts in Management,
Melissa Pospisil Arscott