Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Pryor

Bluemont

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Accomplished Job Title skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

16
16
years of professional experience

Work History

Supervisor

Tristate exxon
Purcellville, Virginia
09.2025 - Current

Assistant Store Manager

Schotmans
Myrtle Beach, SC
03.2021 - 06.2022
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

Department Manager

Martins Food Store
Winchester, VA
09.2018 - 10.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.

Assistant Customer Service Manager

Food Lion
Berryville, VA
12.2009 - 09.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.

Education

Diploma - Advanced

Loudoun County High School
Leesburg, VA
06-1995

Skills

  • Sales and Marketing
  • Sales Expertise
  • Records Maintenance
  • Order Management
  • Staff Management
  • Time Management
  • Customer Service

Timeline

Supervisor

Tristate exxon
09.2025 - Current

Assistant Store Manager

Schotmans
03.2021 - 06.2022

Department Manager

Martins Food Store
09.2018 - 10.2021

Assistant Customer Service Manager

Food Lion
12.2009 - 09.2018

Diploma - Advanced

Loudoun County High School
Melissa Pryor