Melissa Quintana
Chicago,IL
Summary
Retail sales associate with 10 years of experience promoting in-store efficiency and skilled in processing and replenishing merchandise and inventory management. As well as barista with experience in handling food and meeting customer demands.
Overview
9
9
years of professional experience
Work History
Sales Associate
Field Museum Gift Shop
11.2018 - 07.2024
- Enhanced customer satisfaction by providing personalized gift recommendations and maintaining a welcoming store atmosphere.
- Exceeded sales targets consistently while adhering to company policies and procedures governing discounts or special offers on merchandise selections.
- Ensured smooth financial transactions with accurate cash handling, timely deposits, and thorough record-keeping practices.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Barista
Starbucks
01.2021 - 06.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
Target
06.2015 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Thomas Kelly High School
Chicago, IL06.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Spanish
Timeline
Barista
Starbucks
01.2021 - 06.2021
Sales Associate
Field Museum Gift Shop
11.2018 - 07.2024
Sales Associate
Target
06.2015 - 10.2018
High School Diploma -
Thomas Kelly High School
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