MELISSA RODRIGUEZ AVALOS
Ontario
Summary
Friendly and dependable customer service professional with 3+ years of receptionist experience and additional hands-on retail work. Proven ability to manage high call volumes, assist customers in person, maintain organized front-desk operations, and support daily business needs. Recognized for a positive attitude, strong communication skills, and the ability to make customers feel welcomed and valued. Ready to bring strong work ethic and positive energy to a new role immediately.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Arco Glass Plus Inc
Ontario, CA
06.2022 - 03.2025
- Answered and managed a high volume of incoming calls, directing them to appropriate staff
- Greeted customers and created a welcoming front desk environment
- Assisted with payroll tasks, invoices, and daily administrative duties
- Scheduled appointments and coordinated meetings for management
- Helped manage deliveries and pickups to keep operations running smoothly
Sales Associate
Spirit Halloween
Chino, CA
08.2025 - 11.2025
- Accurately processed transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Cashier
Dollar Tree
Ontario, CA
11.2025 - 02.2026
- Helped customers complete purchases and locate items
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cashand credit card transactions with excellent accuracy
Lifeguard
Raging Waters Los Angeles
San Dimas
04.2026 - Current
- Monitored pool area to ensure guest safety and compliance with regulations.
- Respond swiftly to emergencies, providing first aid and rescue services as needed.
- Safety protocols and rescue techniques.
Education
Ontario High School
Ontario, CA05.2024
Business Administration And Management
California State University, Fullerton
Fullerton, CALANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Health Care Provider BLS (CPR & AED)
Preventing Bloodborne and Airborne Pathogens
Supplemental Oxygen Support (HCP BLS)
International Lifeguard Training Program
Standard First Aid
Timeline
Lifeguard
Raging Waters Los Angeles
04.2026 - Current
Cashier
Dollar Tree
11.2025 - 02.2026
Sales Associate
Spirit Halloween
08.2025 - 11.2025
Receptionist
Arco Glass Plus Inc
06.2022 - 03.2025
Business Administration And Management
California State University, Fullerton
Ontario High School