Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Salgado

Boerne

Summary

Dynamic and dedicated professional with extensive experience in customer service at HEB Grocery Store. Proven ability to enhance customer satisfaction through effective conflict resolution and reliable cash handling. Recognized for strong teamwork and time management skills, consistently contributing to smooth operations during peak hours.

Overview

4
4
years of professional experience

Work History

Cashier

HEB Grocery Store
02.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash register balances throughout shifts.
  • Assisted customers with product inquiries and selections, enhancing shopping experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled returns and exchanges according to store policies, ensuring customer satisfaction.

Line Cook/Fast Food Cashier

Taco Cabana
04.2021 - 04.2024
  • Prepared ingredients by chopping, slicing, and dicing to ensure timely meal service.
  • Operated kitchen equipment such as grills, fryers, and ovens to maintain food quality.
  • Maintained cleanliness and organization of workstations to comply with safety standards.
  • Collaborated with team members to execute daily menu items efficiently during peak hours.
  • Adapted quickly to changing menu items and special requests from customers.

Concessions Worker

Centex Concessions
02.2023 - 05.2023
  • Operated point-of-sale systems to process transactions efficiently.
  • Maintained cleanliness and organization of concession stands to enhance customer experience.
  • Assisted in inventory management, ensuring timely restocking of supplies and products.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Education

High School Diploma -

Boerne High School
Boerne, TX

Skills

  • Customer service
  • Conflict resolution
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Staff training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

HEB Grocery Store
02.2024 - Current

Concessions Worker

Centex Concessions
02.2023 - 05.2023

Line Cook/Fast Food Cashier

Taco Cabana
04.2021 - 04.2024

High School Diploma -

Boerne High School