Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Santiago

New Haven

Summary

Dedicated PCA with experience at T&S Homecare Solutions, skilled in developing personalized care plans and training staff. Proven ability in healthcare advocacy and excellent communication, ensuring client comfort and safety. Recognized for reliability and teamwork, effectively monitoring vital signs and collaborating with families to enhance care quality.Recent graduate with foundational knowledge in the Community Health Worker field with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PCA

T&S Homecare Solutions
Cheshire, CT
04.2022 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety at all times.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Developed personalized care plans in collaboration with clients and family members.
  • Trained new staff on proper caregiving techniques and company protocols.

Front Desk Clerk /Bistro Attendant

Courtyard by Marriott
Orange, CT
12.2015 - 05.2022
  • Checking in and out all guest reservations an payments
  • Greeting , guiding and presenting the hotel guess with local information for there stay
  • Following all State Health requirements
  • Team collaboration for the best experiences to guest expectation

Education

Graduate Certificate - Community Health Worker Training Course

Gateway Community College
New Haven, CT
05-2026

High School Diploma -

West Haven High School
West Haven, CT

Skills

  • Community-based resources
  • Home visiting
  • First aid training
  • Healthcare advocacy
  • Multitasking
  • MS office
  • Excellent communication
  • Leadership skills
  • Teamwork and collaboration
  • Reliability

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • NARCAN Training
  • MHAFA First Aid Training
  • First Aid / CPR training

Timeline

PCA

T&S Homecare Solutions
04.2022 - Current

Front Desk Clerk /Bistro Attendant

Courtyard by Marriott
12.2015 - 05.2022

Graduate Certificate - Community Health Worker Training Course

Gateway Community College

High School Diploma -

West Haven High School