Melissa Schmidt
Burger King
Cloquet,MN
18
years of professional experience
Experienced restaurant manager with strengths in team leadership, staff training, and daily operations. Known for improving service quality, managing schedules, and keeping workflows organized during busy shifts.
Work History
Manager
7 Years 4 Months- Directed daily restaurant operations, ensuring service standards, food quality, and order accuracy.
- Supervised crew schedules, assigned shifts, and maintained adequate coverage during peak periods.
- Trained team members on drive-thru, front counter, kitchen, and guest service procedures.
- Monitored inventory levels, coordinated ordering, and reduced waste through disciplined stock control.
Team Member
3 Years 4 Months- Delivered prompt customer service while taking accurate orders and resolving guest concerns.
- Operated cash register and handled payments with accuracy during high-volume rush periods.
- Prepared sandwiches, fries, and beverages following Wendy's food safety and quality standards.
- Maintained clean dining, kitchen, and service areas to support health and sanitation compliance.
Team Member
2 Years 9 Months- Coordinated drive-thru and front-counter workflow to improve order speed and accuracy.
- Assisted new team members with station procedures, food prep, and customer service expectations.
- Monitored product freshness and completed routine line checks to reduce waste and maintain consistency.
- Restocked ingredients, supplies, and packaging to keep service lines running efficiently.
Assembly Line Production Worker
5 Years- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Education
High School Diploma
Skills
Team leadership
Staff training
Task delegation
Decision-making
Time management
Cross-functional teamwork
Verbal and written communication
Timeline
Manager
Burger King
06.2019 - CurrentRead More
Team Member
Wendys Restaurant
02.2016 - 06.2019Read More
Team Member
McDonald's Restaurant
05.2013 - 02.2016Read More
Assembly Line Production Worker
OlymPak
05.2008 - 05.2013Read More
Mora High School
High School Diploma
Read More