Melissa S Clark
Wilmington,NC
Summary
Dynamic professional with extensive experience in customer service and inventory management at Hampton Inn & Suites. Proven ability to enhance guest satisfaction through effective communication and complaint resolution. Skilled in employee training and team collaboration, consistently achieving operational excellence and fostering a positive work environment.
Overview
32
32
years of professional experience
Work History
Front Desk, Breakfast, Laundry
Hampton Inn & Suites
Carolina Beach, NC
08.2023 - Current
Key Holder - Night Manager
Shoe Show
Leland, NC
10.2023 - 01.2025
Key Holder - Night Manager
Shoe Show
Kinston, NC
01.2023 - 07.2023
Breakfast Lead
TownePlace Suites
Goldsboro, NC
04.2022 - 07.2023
Area Supervisor
Rose’s
Kinston, NC
09.2021 - 03.2023
Receptionist
Doug Henry Chrysler, Dodge, Jeep, Ram
, NC
08.2019 - 11.2021
Warranty Administrator
Sale Auto Mall
06.2015 - 07.2019
Cook/Waitress/Cashier
Smith’s Cafe
06.2012 - 06.2015
Commodity Inspector
Department of Agriculture and Consumer Services
10.1993 - 12.2012
Education
Associate of Applied Science - Hospitality Management
Cape Fear Community College
Wilmington, NCGeneral Technology Certificate -
Roanoke-Chowan Community College
AhoskieSkills
- Microsoft Word
- Customer service
- Inventory management
- Visual merchandising
- Effective communication
- General office equipment
- Problem solving
- Employee training
- Cash handling
- Complaint resolution
- Team collaboration
Accomplishments
- CERTIFIED ELITE MASTER KIA WARRENTY 2018 KINSTON, NC
Timeline
Key Holder - Night Manager
Shoe Show
10.2023 - 01.2025
Front Desk, Breakfast, Laundry
Hampton Inn & Suites
08.2023 - Current
Key Holder - Night Manager
Shoe Show
01.2023 - 07.2023
Breakfast Lead
TownePlace Suites
04.2022 - 07.2023
Area Supervisor
Rose’s
09.2021 - 03.2023
Receptionist
Doug Henry Chrysler, Dodge, Jeep, Ram
08.2019 - 11.2021
Warranty Administrator
Sale Auto Mall
06.2015 - 07.2019
Cook/Waitress/Cashier
Smith’s Cafe
06.2012 - 06.2015
Commodity Inspector
Department of Agriculture and Consumer Services
10.1993 - 12.2012
Associate of Applied Science - Hospitality Management
Cape Fear Community College
General Technology Certificate -
Roanoke-Chowan Community College