Melissa Seibert
Summary
Dynamic server with upscale dining expertise experience for 10+ years. known for delivering exceptional guest experiences. Skilled in wine and alcohol pairings and meeting and exceeding daily sales goals, I excelle in managing high-volume dining while making a memorable experience. Passionate about hospitality, I consistently ensured customer satisfaction and created a welcoming atmosphere for all guests.
Overview
2026
2026
years of professional experience
Work History
Server
Pietro's Trattoria
lodi
2025 - Current
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Provided guests with information about menu items, made suggestions and took orders.
- Coordinated with kitchen staff to ensure timely food preparation and delivery, enhancing overall guest satisfaction.
- Resolved customer inquiries and issues promptly and professionally, improving guest experience and retention.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Provided wine and beverage recommendations based on guest preferences.
- Recorded orders in POS system accurately while delivering excellent customer service, contributing to efficient operations.
Server Training team lead server
Denny's Restaurant
Ripon, CA
01.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional service to enhance guest satisfaction.
- Provided prompt and friendly service to enhance guest dining experiences.
- Assisted guests with menu selections and answered questions about dishes.
- Managed multiple tables efficiently during busy shifts to optimize service flow.
- Resolved guest complaints professionally to enhance satisfaction and retention.
- Ensured cleanliness and organization of dining area and service stations to create inviting environment.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to support seamless service.
- Trained new servers on restaurant policies and customer service standards.
Server -Training server
Verona Cucina Italiana / Verona 18 Copper Valley Country Club
Modesto, CA
01.2020 - 01.2023
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Trained new servers on menu offerings and service standards to enhance team performance.
- Provided wine and beverage recommendations based on guest preferences.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Resolved customer inquiries and issues promptly to maintain high service quality.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Followed up with guests after meals to confirm satisfaction and encourage return visits.
Skills
- Tableside and wine service
- Spirits and wine pairing
- Menu knowledge
- Food safety practices
- Dietary requirement awareness
- Fast-paced service techniques
- Table management skills
- POS system operations
- Effective communication skills
- Hospitality and accommodation expertise
Timeline
Server Training team lead server
Denny's Restaurant
01.2023 - Current
Server -Training server
Verona Cucina Italiana / Verona 18 Copper Valley Country Club
01.2020 - 01.2023
Server
Pietro's Trattoria
2025 - Current