Melissa Sigle
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills. Detail-oriented professional with extensive experience in customer service and payment processing. Known for strong organizational skills, time management, and the ability to streamline workflows, enhancing operational efficiency and passenger satisfaction.
Overview
29
29
years of professional experience
Work History
Flight Attendant
American Airlines
Charlotte, NC
01.2025 - 04.2026
- Ensured passenger safety by conducting thorough pre-flight briefings and emergency equipment checks, enhancing confidence in onboard safety.
- Provided excellent customer service by attending to passenger needs during flights.
- Managed in-flight services, including food and beverage distribution to passengers.
- Responded promptly to passenger inquiries, effectively resolving issues to maintain a positive travel experience.
Payment Poster
SJCHS
Savannah, GA
12.2023 - 06.2024
- Processed incoming payments with accuracy and efficiency for patient accounts.
- Ensured precise data entry into accounting system and on spreadsheet for daily payment postings.
- Reconciled discrepancies in payment postings with billing department records.
- Collaborated with team members to streamline workflows in payment processing.
- Process payment batches accurately using various healthcare billing systems./
Cash Application Specialist
Optim Healthcare
Savannah, GA
04.2022 - 02.2023
- Executed daily payment postings with precision, ensuring accurate financial records and streamlining reconciliation processes.
- Streamlined daily deposit reconciliation to ensure timely application of funds and reduce posting delays.
- Processed incoming payments accurately and efficiently for healthcare services.
- Assisted team members with complex payment discrepancies, fostering collaboration and improving accuracy in financial reporting.
Communications Officer
Chatham County 911
Savannah, GA
10.2019 - 05.2020
- Operated enhanced 911 telephone system with multi-screen controls; answered emergency and non-emergency calls, determined location and nature of call, provided emergency instruction, and recorded vital information.
- Dispatched calls to appropriate agency using Computer Aided Dispatch (CAD) and two-way radio system; relayed call updates and maintained status of field units in CAD, prioritizing responder and public safety.
Nutritional Consultant
Jenny Craig
Savannah, GA
06.2018 - 05.2019
- Assessed clients' dietary habits and created tailored meal plans that produced measurable health improvements.
- Collaborated with clients to establish achievable goals and tracked outcomes to promote lasting behavior change.
- Guided clients in identifying detrimental eating patterns, leading to healthier dietary choices and increased client satisfaction.
International Flight Attendant
Delta Airlines
Atlanta, GA
02.1997 - 10.2011
- Provided consistent high-level passenger service by greeting and guiding travelers, improving onboard satisfaction metrics.
- Conducted safety briefings and demonstrated emergency procedures, enhancing passenger preparedness and expediting response in emergencies.
- Maintained and inspected emergency equipment before each flight, ensuring readiness and compliance with safety regulations.
- Secured cabin and verified stowage prior to takeoff and landing, ensuring regulatory compliance and minimizing in-flight disruptions.
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICE/CYBER CRIME
South University
Savannah05-2014
HOSPITALITY TOURISM MANAGEMENT - Tourism And Hotel Management
GSU
Statesboro, GA01-1991
Skills
- Organizational skills
- Effective time management
- Problem Solving
- Microsoft Office
- Effective communication
- Service excellence
- First AID/CPR
- Proficient in administrative tasks
- Detail-oriented data management
- Data Analysis
- Detail-oriented approach
Timeline
Flight Attendant
American Airlines
01.2025 - 04.2026
Payment Poster
SJCHS
12.2023 - 06.2024
Cash Application Specialist
Optim Healthcare
04.2022 - 02.2023
Communications Officer
Chatham County 911
10.2019 - 05.2020
Nutritional Consultant
Jenny Craig
06.2018 - 05.2019
International Flight Attendant
Delta Airlines
02.1997 - 10.2011
BACHELOR OF SCIENCE - CRIMINAL JUSTICE/CYBER CRIME
South University
HOSPITALITY TOURISM MANAGEMENT - Tourism And Hotel Management
GSU
References
- Christine Coppola, Westin, christine.coppola@westin.com, 404-593-3515
- Amanda Cintron, City of Hope Cancer Treatment Center, amanda.cintron75@gmail.com, 912-604-8215
- Pamela Anderson, SJCHS, paanderson43@gmail.com, 860-803-9852