Melissa Simmons
McCrae,AR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Office Manager
One Moore Stop Auto Sales
06.2021 - Current
- Car sales
- Billing
- Social Media
- Manage Storage 55 unit storage facility
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Home inspections for rental properties to ensure there was no safety violations and the property was not being damaged.
Customer Service
Allstate Insurance
05.2019 - 06.2021
- Billing
- Multi-line phone
Title Clerk
Sunrise Honda
04.2010 - 04.2019
- Was in Finance
- Mult-line Phones
- Customer Service
Education
High School -
Jacksonville High School
Jacksonville, AR01.1991
Skills
- Multitasking
- Customer service
- Quick learner
- Computer skills
- Multiline phones
- Office management
- Organizational skills
- Customer relations
- Data entry
- Billing
- Administrative support
- Scheduling
Timeline
Office Manager
One Moore Stop Auto Sales
06.2021 - Current
Customer Service
Allstate Insurance
05.2019 - 06.2021
Title Clerk
Sunrise Honda
04.2010 - 04.2019
High School -
Jacksonville High School
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