Melissa Struthers
Clovis,NM
Summary
Organized, hardworking, and detail-oriented. Professional providing well-rounded customer service with strong communication skills, and knowledge of banking industry. Organized and motivated eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Teller/Member Service Representative
Cannon Federal Credit Union
Clovis , NM
05.2022 - Current
- Balanced daily cash deposits, and vault inventory on a daily basis.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Trained employees on cash drawer operation.
- Counted drawers and reconciled remaining cash to account for deposits and dispersals.
- Resolved problems or discrepancies concerning customers' accounts.
- Followed up on requests from customers in a timely manner.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Handled large volumes of currency quickly and accurately with minimal errors.
Lead Kennel Technician
Sierra Pet Hotel
Clovis, NM
11.2020 - 04.2022
- Assisted with medical treatments, such as administering medication and vaccinations to animals.
- Provided daily care for cats and dogs, including feeding, grooming, walking, bathing, exercising and cleaning kennels.
- Maintained detailed records of animal health, diet plans, medications administered.
- Ensured the safety of all animals in the kennel by monitoring their behavior and responding appropriately to any signs of distress or aggression.
- Supervised staff members in the kennel area to ensure proper animal care was being provided.
- Trained new employees on proper handling techniques for animals while providing ongoing support and guidance.
Skills
- Regulatory Compliance
- Account Updating
- Banking
- Attention to Detail
- Dependable and Responsible
Timeline
Teller/Member Service Representative
Cannon Federal Credit Union
05.2022 - Current
Lead Kennel Technician
Sierra Pet Hotel
11.2020 - 04.2022