Summary
Overview
Work History
Skills
Timeline
Generic

MELISSA THOMPSON

Chesapeake,VA

Summary

Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement.

Overview

8
8
years of professional experience

Work History

Brand Ambassador

Elevate Staffing
07.2017 - 03.2023
  • Independent contractor representing high profile companies such as McDonald’s, Hennessy, TGIN, Match.com, TGIN, Morning Recovery, and more.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.

Financial Clearance Specialist

Northwestern Memorial Hospital
02.2016 - 03.2021
  • Review medical admissions, scheduled surgeries and specialty outpatient procedures for financial clearance and insurance reimbursement to hospital
  • Verify required demographic, financial and clinical data necessary to expedite payment on patient account
  • Epic software experience
  • Excel experience

Full Revenue Cycle Medical Biller (Call Center)

Northwestern Memorial Hospital
10.2014 - 02.2016
  • Intake 75-100 daily inquiry calls
  • Confirm benefit coverage, eligibility and claim status using variety of insurance software
  • Collected payments and applied to patient accounts

Skills

  • Customer Service
  • Sales Expertise
  • Relationship Builder
  • Mind for Marketing
  • Tech-adequate

Timeline

Brand Ambassador

Elevate Staffing
07.2017 - 03.2023

Financial Clearance Specialist

Northwestern Memorial Hospital
02.2016 - 03.2021

Full Revenue Cycle Medical Biller (Call Center)

Northwestern Memorial Hospital
10.2014 - 02.2016

Similar Profiles

CREATE PROFILE
MELISSA THOMPSON