Melissa Voegeli
Norman,OK
Summary
I am a results oriented motivated professional with proven abilities in managing projects. I exceed
expectations and consistently meet deadlines without compromising detail. I am also diplomatic
and tactful with professionals and non-professionals at all levels and I am accustomed to handling
sensitive, confidential records.
Authorized to work in the US for any employer
Overview
9
9
years of professional experience
Work History
Billing Representative
Billing Representive
Norman, OK
06.2018 - 11.2018
- Posted payments, reviewed and worked denials, worked daily correspondence, processed overpayments and assisted customers with account/billing questions
- Responsible for credentialing/insurance contracts and setting up EFT agreements.
Billing Representative
Oklahoma City, OK
10.2017 - 06.2018
- Posted payments, prepared daily deposit, reviewed and worked denials, worked daily correspondence, processed overpayments and assisted customers with account/billing questions
- Responsible for credentialing/insurance contracts and setting up EFT agreements.
Billing Specialist
Wound Management
Oklahoma, Oklahoma City, Oklahoma, OK
05.2015 - 09.2017
- Posted payments, reviewed denials, worked daily correspondence, processed overpayments, monitored management reports to ensure all electronic deposits had been received and posted prior to closing the month
- Responsible for credentialing/insurance contracts for Commercial, Medicaid and government plans.
Administrative Specialist
Dr. Joel Gotvald
Austin, TX
08.2012 - 04.2015
- Responsible for checking in patients, checking out patients, verifying insurance benefits, scheduling clinic and surgery appointments, answering incoming phone calls, filing charts, patient collections, assisting Practice Manager as needed.
Billing Representative
Kanaa & Dr
Reynolds, OK
03.2010 - 11.2010
- Posted payments, reviewed denials and appealed claims as needed, worked daily correspondence, processed overpayments, worked A/R daily and followed up on open claims as needed, monitored management reports to ensure all electronic deposits had been received and posted prior to closing the month
- Successfully implemented electronic viewing of benefits/eligibility and claim status to improve efficiency of the A/R and receiving more prompt reimbursement.
Billing Manager
Addison Financial
Oklahoma City, OK
06.2009 - 01.2010
- Managed all of the billing functions for the sleep labs, monitored daily reports to ensure claims were transmitted and received by each payer as well as processed promptly for payment, prepared monthly reports for the VP of Finance
- Successfully implemented policies to ensure timely charge entry, electronic claims submission, prompt payment and immediate review/appeal of all denials as well as accurate receipt posting
- Successfully increased reimbursement and decreased A/R over 90 days
- Successfully implemented outside collection agency to collect on delinquent accounts and increase revenue.
Skills
- Skills Summary
- Computer Savvy
- Customer Service
- Insurance Billing
- Front Office Operations
- Medical Billing
- DME
Timeline
Billing Representative
Billing Representive
06.2018 - 11.2018
Billing Representative
10.2017 - 06.2018
Billing Specialist
Wound Management
05.2015 - 09.2017
Administrative Specialist
Dr. Joel Gotvald
08.2012 - 04.2015
Billing Representative
Kanaa & Dr
03.2010 - 11.2010
Billing Manager
Addison Financial
06.2009 - 01.2010