Melissa Wortham
Reno,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
4
4
years of professional experience
Work History
Host
Applebees
02.2025 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Delivered pick-up and curbside orders to guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Promoted business loyalty by fostering positive customer relationships.
- Seated patrons based on guest preferences and seating availability.
Landscaper
Cory's Lawn Service
10.2023 - 03.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Removed debris and waste from outdoor areas.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Maintained gardening tools by replacing blades and fluids.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Production Worker
Sherwin-Williams Distribution Center
07.2021 - 10.2023
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Used equipment properly to avoid workplace hazards or injuries.
- Followed safety procedures and guidelines to maintain safe working environments.
- Assembled products according to changing daily work orders and specific customer needs.
- Reviewed production schedules and streamlined processes.
- Collaborated with other departments to optimize production workflows.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
- Performed general equipment maintenance and repair to minimize downtime.
- Met production targets and tight deadlines by collaborating closely with team members.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Prepared reports and technical documentation of day-to-day production processes.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Education
Nevada License - Study of Esthetics
Milan Institute
Sparks, NV11-2023
Skills
- Telephone reception
- Menu management
- Menu board art
- Takeout order processing
- Hospitality and accommodation
- Professional appearance
- Team collaboration
- Spa treatment services expert
- Skin rejuvenation
- Proficient in eyebrow and lash tinting
- Facials and microdermabrasion
- Chemical facial peels
- Waxing and laser hair removal
- Eyelash extension application
- Nevada licensed esthetician
Timeline
Host
Applebees
02.2025 - Current
Landscaper
Cory's Lawn Service
10.2023 - 03.2024
Production Worker
Sherwin-Williams Distribution Center
07.2021 - 10.2023
Nevada License - Study of Esthetics
Milan Institute
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