Melissa G Bragg
Po Box 26
Overview
2006
2006
years of professional experience
Work History
Custodial Manager
Self Employed Services
- Managed correspondence and communication within the office to ensure smooth operations.
- Scheduled appointments and maintained calendars for executives to enhance time management.
- Organized and maintained filing systems for efficient retrieval of documents.
- Assisted in preparing reports and presentations to support team initiatives.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Secretary
LRMC
Logan WV
06.1999 - 05.2005
- Managed correspondence and communication within the office to ensure smooth operations.
- Scheduled appointments and maintained calendars for executives to enhance time management.
- Organized and maintained filing systems for efficient retrieval of documents.
- Assisted in preparing reports and presentations to support team initiatives.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Sales Accociate
Sav a Lot
Holden WV
03.1990 - 09.1991
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and display organization.
- Processed transactions accurately using point-of-sale systems to maintain efficiency.
- Collaborated with team members to create visually appealing merchandise displays.
- Trained new sales associates on store policies and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Conducted regular price checks and maintained accurate signage throughout store.
- Contributed to achieving sales goals through proactive engagement and upselling techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
Kroger Club
Logan WV
06.1988 - 05.1990
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided information on promotions.
- Maintained clean and organized checkout areas to enhance customer experience.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Resolved customer issues promptly to maintain high satisfaction levels.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at the register and communicated restock needs proactively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Graduate Certificate - Nursing Assistant
School of Nursing
Holden, WV06.1998
High School Diploma -
Logan High School
Logan, WV05.1990
Timeline
Secretary
LRMC
06.1999 - 05.2005
Sales Accociate
Sav a Lot
03.1990 - 09.1991
Cashier
Kroger Club
06.1988 - 05.1990
Custodial Manager
Self Employed Services
Graduate Certificate - Nursing Assistant
School of Nursing
High School Diploma -
Logan High School