Melissa Luna Nunez
Mesa ,az
Summary
Talented worker with excellent customer service and conflict resolution skills and more than 6 years of professional experience. Highly effective and knowledgeable in providing outstanding guest satisfaction. Well-known for creating positive environments where employees can thrive and succeed. Detailed and quick-paced and a true team player.
Overview
3
3
years of professional experience
Work History
Staffing Coordinator
Labor Finders International Inc.
Tempe, AZ
04.2021 - Current
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Created internal posting and advertisements while overseeing employment website.
- Completed clerical tasks such as filing, copying and distributing mail.
- Developed correspondence letters, memos and emails.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Bank Teller
JP Morgan Chase
Phoenix, AZ
02.2019 - 04.2020
- Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
Retail Sales Associate
Metro PCS Corporate
Mesa, AZ
07.2018 - 01.2019
- Increased business sales utilizing product knowledge.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Education
Bachelor of Arts - Justice Studies
Arizona State University
Tempe, AZ05.2022
Minior - Criminology And Criminal Justice
Arizona State University
Tempe, AZ05.2022
High School Diploma - undefined
Mesa High School
Mesa, AZ2018
Skills
- Customer service
- Accurate money handling
- Natural leader
- Basic administrative knowledge
- Goal-oriented
- Opening and closing procedures
Timeline
Staffing Coordinator
Labor Finders International Inc.
04.2021 - Current
Bank Teller
JP Morgan Chase
02.2019 - 04.2020
Retail Sales Associate
Metro PCS Corporate
07.2018 - 01.2019
Bachelor of Arts - Justice Studies
Arizona State University
Minior - Criminology And Criminal Justice
Arizona State University
High School Diploma - undefined
Mesa High School
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