Mellany Guerrero Rodriguez
Summary
I am 20 years old. I am a mother to two beautiful girls. I am a strong, dependable person who is bilingual my favorite thing to do is help others in need who are struggling. I'm a very hardworking person who always puts an effort to the task that are assigned to me and I finish it on time I am a honest and trustworthy person who people enjoy working with and enjoy having as part of their team.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Mortenson Family Dental
01.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Spanish Interpreter
Kelly Services
01.2022 - 12.2023
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
Sandwich Artist
Penn Station
04.2021 - 10.2022
- Greeted guests, promoted specials, and took orders.
Cashier
Value Market
09.2020 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
Sandwich Artist
Subway
01.2019 - 04.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Guest Services
Kentucky Kingdom And Hurricane Bay
04.2019 - 09.2019
Education
High School Diploma -
Butler Traditional High School
05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Teamwork
- Leadership
- Adaptability
- Flexibility
- Strong Work Ethic
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Scheduling
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Mortenson Family Dental
01.2024 - 11.2024
Spanish Interpreter
Kelly Services
01.2022 - 12.2023
Sandwich Artist
Penn Station
04.2021 - 10.2022
Cashier
Value Market
09.2020 - 10.2021
Guest Services
Kentucky Kingdom And Hurricane Bay
04.2019 - 09.2019
Sandwich Artist
Subway
01.2019 - 04.2020
High School Diploma -
Butler Traditional High School
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