Melody Alvarado
Mission Viejo,CA
Summary
Dynamic administrative professional with extensive experience at Irvine Unified School District, excelling in office administration and scheduling. Proven ability to enhance customer satisfaction, and maintain confidentiality. Proficient in Google Docs, Microsoft Excel and adept at fostering positive relationships with staff and parents.
Extensive knowledge of all office administrative duties and strong customer service skills.
Looking for temp or part time office work for Summer months.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Irvine Unified School District
750 Benchmark, Irvine Ca 92604
07.2018 - Current
- Manage school and staff of 85+ employees
- Provide support to parents and students, ptsa, vendors and visitors.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Record court documents for family matters.
- Assisted with human resources tasks such as processing new hire paperwork, stipends, reimbursements, Change of Status, timecard reconciliation, work orders.
- Streamlined invoice processing procedures to ensure timely payment of vendors.
- Track and manage school budgets.
- Maintained inventory of office supplies and place orders.
- Managed scheduling for Principal and manage 6 calendars.
- Prepare meetings and large events for district trainings and meeting at my school location.
Office Assistant
Irvine Unified School District
355 Rush Lily, Irvine Ca 92620
08.2014 - 06.2018
- Answered phones and provided customer service to callers
- Processed enrollment for the current and upcoming school year.
- Processed attendance for all teachers and tracked student attendance for major issues.
- Assisted parents, staff and students by answering questions and directing them to the appropriate person.
- Maintained office equipment
- Processed mail and distributed packages
- Handled confidential student and parent information
- Created and maintained spreadsheets to track enrollment to help track staffing for the upcoming school year.
- Trained new employees on office procedures and software applications to ensure smooth onboarding.
- Created Sign up genius for parents to sign up for enrollment appointments
- Increased customer satisfaction by providing professional and courteous front desk support.
Skills
- Computer skills
- Google Docs
- Microsoft Word
- Microsoft Excel
- Mail handling
- Strong communication skills
- Extensive office skills and customer service experience
Timeline
Administrative Assistant
Irvine Unified School District
07.2018 - Current
Office Assistant
Irvine Unified School District
08.2014 - 06.2018