Melody Bland
Waddy,KY
Summary
Outgoing and hardworking Property Manager professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 10 years of related experience combined with results-focused and quality-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Mountain View Property Management
Louisville, KY
11.2023 - Current
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
Property Manager
Beztak Properties
Louisville, KY
08.2018 - 11.2023
- Managed and oversaw operations, maintenance and administration of properties.
- Prepared detailed budgets and financial reports for properties.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Assistant Property Manager
Oxmoor Apartments (IRT)
Louisville, KY
03.2015 - 08.2018
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Reviewed and reconciled accounts payables and receivables.
Leasing Agent
Clearwater Farms Shooting Preserve
Louisville, KY
05.2014 - 03.2015
- Performed administrative duties such as filing paperwork and updating databases.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Escalated critical issues to property manager to deliver immediate resolution.
- Collected security deposits from new tenants.
Education
Associate of Arts - Business Management
Bellevue University
Bellevue, NE05-2008
Skills
- Compliance Monitoring
- Property Management
- Tenant Relations
- Database Management
Certification
- Call Center Operations Certification
- Facilitative Leadership Training
Timeline
Property Manager
Mountain View Property Management
11.2023 - Current
Property Manager
Beztak Properties
08.2018 - 11.2023
Assistant Property Manager
Oxmoor Apartments (IRT)
03.2015 - 08.2018
Leasing Agent
Clearwater Farms Shooting Preserve
05.2014 - 03.2015
Associate of Arts - Business Management
Bellevue University
Similar Profiles
Madeline GladdenMadeline Gladden
Lead Leasing Agent at Gemstone Solutions Property ManagementLead Leasing Agent at Gemstone Solutions Property Management
Charissa MartinezCharissa Martinez
Director of Property Management at Mountain States Property Management (9 Years)Director of Property Management at Mountain States Property Management (9 Years)
Jennifer SebringJennifer Sebring
Receptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View DentalReceptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View Dental