Melody Lindell
Tulalip
Summary
A mother of two children who is striving everyday to be better and learn more. A dynamic professional with a proven track record at Ross Dress for Less, adept in customer service and problem-solving. Excelled in relationship building and implementing effective loss prevention strategies, significantly enhancing customer satisfaction and reducing theft incidents. Skilled in active listening and interpersonal communication, consistently achieving and surpassing goals.
Overview
3
3
years of professional experience
Work History
Salesperson
JCPenney
01.2024 - 03.2025
Sales Associate
Ross Dress for Less
06.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Store Protection Specialist
Ross Dress for Less
08.2023 - 11.2023
- Conducted thorough investigations into incidents of theft or fraud, gathering evidence and working with law enforcement as necessary.
- Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
- Coordinated with external security vendors to ensure the proper functioning of electronic security systems, including CCTV cameras and alarm systems.
- Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.
Laborer
Tulalip Fish Hatchery
11.2022 - 04.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Barback
Tulalip Resort Casino
09.2021 - 11.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
Associate Of Arts And Sciences - General Studies
Northwest Indian College
Bellingham, WASkills
- Customer service
- Relationship building
- Active listening
- Problem solving
- Creative
- Interpersonal Communication
Timeline
Salesperson
JCPenney
01.2024 - 03.2025
Store Protection Specialist
Ross Dress for Less
08.2023 - 11.2023
Laborer
Tulalip Fish Hatchery
11.2022 - 04.2023
Sales Associate
Ross Dress for Less
06.2022 - 07.2024
Barback
Tulalip Resort Casino
09.2021 - 11.2022
Associate Of Arts And Sciences - General Studies
Northwest Indian College
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