Melody Maupin
Johnson City,TN
Summary
Dynamic and detail-oriented Hairstylist with a proven track record at Ulta Beauty Inc., enhancing client satisfaction through personalized styling and exceptional customer service. Mastered balayage and hair maintenance, boosting salon revenue and client retention. Skilled in client consultation and social media promotion, consistently staying ahead of industry trends for a fashionable clientele.
Overview
19
19
years of professional experience
Work History
Hairstylist
Ulta Beauty Inc.
Johnson City, TN
02.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Hairstylist
Great Clips
Johnson City, TN
10.2021 - 02.2024
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Educated clients on proper hair care and recommended products suited to their hair type.
Hair Salon Owner
Creative Touch
Cleveland, TN
04.2006 - 10.2021
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Incorporated strategic partnerships with complementary businesses like bridal boutiques or photography studios to offer exclusive packages and increase the salon''s market reach.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted employee morale by implementing incentives programs and team-building activities.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
Education
Master Cosmetologist - Hair, Skin And Nails
New Concepts School of Cosmetology
Cleveland, TN05.2005
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- State licensed cosmetologist
- Men and women haircuts
- Highlights and lowlights
- Natural hair care
- Customer education
- Social media promotion
- Outstanding client retention
- Balayage technique
- Updo styling
- Thermal styling
- Hair straightening
- Continuing education
- Color corrections
- Creative coloring
- Foiling expertise
- Curly hair specialist
- Hair maintenance expert
- Scalp treatments
- Hair removal
- Bridal makeup application
- Eyebrow styling
- Barbering techniques
- Eyebrow shaping
- Texture services
- Dry cutting techniques
- Wig and hairpiece styling
- Blow-dry styling
- Texturizing and thinning
- Braiding and weaving
- Hot waxing
- Styling advice
- Clipper cutting
Timeline
Hairstylist
Ulta Beauty Inc.
02.2024 - Current
Hairstylist
Great Clips
10.2021 - 02.2024
Hair Salon Owner
Creative Touch
04.2006 - 10.2021
Master Cosmetologist - Hair, Skin And Nails
New Concepts School of Cosmetology