
Dynamic and detail-oriented professional with extensive customer service experience at Danvers Aesthetic Family Dentistry. Proven ability to enhance patient satisfaction through effective scheduling and attentive communication. Skilled in data entry and time management, ensuring smooth office operations while maintaining organized records. Bilingual in Spanish, fostering inclusive interactions.
• Greet patients and provide a welcoming, professional front desk experience
• Schedule, confirm, and reschedule patient appointments
• Collect copays and process patient payments accurately
• Answer phone calls and assist patients with scheduling and general inquiries
• Maintain organized patient records and assist with administrative tasks
• Coordinate daily appointment flow to support smooth office operations