Dedicated Team Member with a strong focus on customer service, decision-making, and inventory control. Proven ability to optimize operations and foster positive relationships, ensuring compliance and excellence in daily tasks.
Work History
Shift Manager
7 Years 10 Months
Ashland Beverage Center / East Ky Liquor Sales | 11.2018 - Current
Supervised daily operations, ensuring adherence to safety and compliance standards.
Trained and mentored staff on customer service best practices and product knowledge.
Implemented inventory management systems to optimize stock levels and reduce waste.
Resolved customer inquiries and complaints swiftly, fostering positive relationships.
Trained and mentored new employees to maximize team performance.
Cooperated with coworkers to improve customer experience and manage storefront.
Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Cook/Cashier
7 Years 3 Months
Giovannis Pizza Restaurant | 06.2011 - 09.2018
Oversaw daily kitchen operations, ensuring compliance with health regulations and safety standards.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.