Professional Summary
Overview
Work History
Education
Skills
Timeline

Melvia Suzanne Hammonds

Ashland Beverage Center / East Ky Liquor Sales
Ashland,KY
15
years of professional experience

Dedicated Team Member with a strong focus on customer service, decision-making, and inventory control. Proven ability to optimize operations and foster positive relationships, ensuring compliance and excellence in daily tasks.

Work History

Shift Manager

7 Years 10 Months
Ashland Beverage Center / East Ky Liquor Sales | 11.2018 - Current
  • Supervised daily operations, ensuring adherence to safety and compliance standards.
  • Trained and mentored staff on customer service best practices and product knowledge.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Resolved customer inquiries and complaints swiftly, fostering positive relationships.
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.

Cook/Cashier

7 Years 3 Months
Giovannis Pizza Restaurant | 06.2011 - 09.2018
  • Oversaw daily kitchen operations, ensuring compliance with health regulations and safety standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Associate of Applied Science - Medical

KCTCS | Ashland, KY | 05-2004

Associate of Applied Science - Nursing

KCTCS | Ashland, KY | 05-2006

Skills

Inventory control
Cash handling
Store operations
Handling deposits
Punctuality and reliability
Decision-making
Stocking freight
Dependability
Personable and friendly

Timeline

Shift Manager

Ashland Beverage Center / East Ky Liquor Sales
11.2018 - CurrentRead More

Cook/Cashier

Giovannis Pizza Restaurant
06.2011 - 09.2018Read More

KCTCS

Associate of Applied Science from Medical
Read More

KCTCS

Associate of Applied Science from Nursing
Read More
Melvia Suzanne Hammonds