Melvin Bonillo
Houston,TX
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
29
29
years of professional experience
1
1
Certification
Work History
General Manager
U.S Direct Market, LLC
09.2014 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Operating Systems Programmer
Consejo Nacional Electoral (CNE)
08.2005 - 12.2017
- Informatics of the National Electoral Council (CNE), when an electoral process takes place; Provide specialized support analysis and detection of faults in the area of
Servers and Computer Networks in the different nodes of the Technological platform in order to plan solutions at the time of any contingency or failure of the System. - Planning the design,implementation, administration and maintenance of Information Systems.
- Configuration of Servers with the different Systems.
- Operating both proprietary software (Windows XP, 2000 Server, 2003 Server, 2008 Server, Advance Server, NT, Solaris, Red Hat),as free software (Linux, Debian, Canaima, Unix), for different environments and applications as required.
- Monitor and Control Traffic and Transaction Volumes through the Network, Backup and Contingency Systems, Preventive and Corrective Maintenance; Provide Technical and Professional Support to end users of the different desktop tools and applications as required; Coordinate and Manage the Network Platform (Center of Data) installed in the (CNE); Analysis, Design and Development of new applications developed through the different Languages.
- Programming and Database Managers (MySQL-Oracle 9i).
- Manage, monitor the different backup, restoration and recovery policies with the use of the tape cartridge tool, Storage Area Network (SAN) HP 2200 and HP EVA 4400, in the LAN network of the National Electoral Council (CNE) and in the different electoral processes to guarantee that when a failure occurs, everything would be restored with a minimum margin of error when performing a data restoration.
- Provide and coordinate support for the development of the different Technological Projects carried out by the General Directorate of Computing.
- Manage, monitor and manage with the JFFMNS tool the data traffic during the different electoral processes.
- Generated employee schedules, work assignments.
Teacher Leader
National Experimental Polytechnic University UNEFA
02.2009 - 08.2016
- Planned and implemented integrated lessons to meet national standards.
- Supervised learning groups of students in classroom stations.
- Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Graded and evaluated student assignments, papers and course work.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- My role as a teacher has been to teach the Chair of the following subjects: Non-Linear Optimization; Operating systems; Control systems; Information Technology Management; Systems Audit; Systems Theory; Local Area Networks.
- In the same way, I have been a Grade Jury on two (02) occasions representing the Night Systems Coordination.
- I have been a methodological tutor in the elaboration of more than 48 theses Degree Thesis and Special Degree Projects (TEG) and Technical Report carried out by this coordination.
Information Systems Programmer Analyst
Petróleos De Venezuela (PDVSA)
02.2006 - 07.2007
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Diagnosed, troubleshot and resolved network and system problems.
- Identified and resolved problems through root cause analysis and research.
- Coordination and Development of the Homologation Plan for One Thousand Five Hundred (1500) Computer Equipment at the level of the headquarters located in the Metropolitan Area and at the National level.
- Migrate Backup with User Profile, Backup of internal mail messaging Lotus Notes 6.5.
- Administration under the Microsoft platform and in the process of migrating to Free Software (DEBIAN).
- Guarantee and ensure the continuity and quality of the work by the end users who were chosen within the 2007 Homologation Project.
- Frame this Homologation Project under the “PAI” Norms or Policies established by the Management of Protection, Control and Losses (PCP).
- Coordinate and collect the inventory of installed computer equipment and disincorporated equipment related to the 2007 Homologation Project and prepare the respective reports.
Education
No Degree - Master's Degree in Finance And Business Management
University of Yacambu
Lara, VenezuelaNo Degree - Master in Management of Information And Communicat
National Experimental University of The Armed Forc
Caracas, VenezuelaAssociate of Science - Information Systems Engineer
Universidad Santa María
Caracas, Venezuela07.2007
Skills
- Management Training
- Program Optimization
- Financial Statement Review
- Problem Anticipation and Resolution
- Business Leadership
- Client Account Management
- Advertising Campaign Development
- P&L Responsibility
- Data Consolidation
- Sales Team Development
- Supervision and Training
- Corporate Monitoring
Certification
- IT, Cisco, Cisco Certified Networking Asociate CCNA - 2007.
- IT, Cisco, Interconecting Cisco Networking Devices V 2.0 (ICND 2) - 2009.
- IT, Cisco, Interconecting Cisco Networking Devices V 1.0 (ICND 1) - 20009.
- Education, Libertador Experimental Pedagogical University UPEL, University Teaching Diploma - 2013.
- IT, CNE, Network Monitoring Systems (JFFNMS- OPENNMS- Nagios- Zenos- Tivoli) - 2008.
Soccer
My favorite sport is soccer, it is my passion, it is the most popular game in the world where you learn to work as a team and because it is very competitive. Youth and adults play soccer in their spare time, and millions of children dream of playing professionally.
We can see it in the field or on television, it is a way of forming a group, it can be seen with the family, with the couple, with friends, it does not distinguish status or gender, it is a way of socializing, if we like the Football We will have something in common with many people, it will make us strengthen ties with new friends regardless of their social condition.
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
General Manager
U.S Direct Market, LLC
09.2014 - Current
Teacher Leader
National Experimental Polytechnic University UNEFA
02.2009 - 08.2016
Information Systems Programmer Analyst
Petróleos De Venezuela (PDVSA)
02.2006 - 07.2007
Operating Systems Programmer
Consejo Nacional Electoral (CNE)
08.2005 - 12.2017
No Degree - Master's Degree in Finance And Business Management
University of Yacambu
No Degree - Master in Management of Information And Communicat
National Experimental University of The Armed Forc
Associate of Science - Information Systems Engineer
Universidad Santa María
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