Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melvin Diaz

Northridge,CA

Summary

Results-driven Shift Leader with strong skills in customer service and staff training. Successfully resolved customer complaints and optimized shift schedules, contributing to a more efficient and compliant food service environment. I'm very passionate in what I do, in any situation I'm in. I love challenges and new beginnings.

Overview

3
3
years of professional experience

Work History

Shift Leader

Blaze Pizza
Northridge, California
07.2023 - Current
  • Supervised team members during peak service hours to maintain operational efficiency.
  • Coordinated shift schedules to optimize staffing for busy periods.
  • Trained new staff on customer service standards.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Monitored food safety practices to uphold compliance with health regulations.

Education

GED -

Grover Cleveland Charter Highschool
Reseda, CA
06-2024

Skills

  • Shift scheduling
  • Inventory management
  • Food safety
  • Team supervision
  • Staff training
  • Customer service
  • Conflict resolution

Languages

Spanish
Professional

Timeline

Shift Leader

Blaze Pizza
07.2023 - Current

GED -

Grover Cleveland Charter Highschool
Melvin Diaz